Configurable Event Automation for Cloud Collaboration Security Workflows

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

In cloud-based collaboration platforms, managing workflow and security in shared workspaces becomes burdensome due to the complexity of multiple users performing actions on digital content, leading to inefficiencies and potential security risks.

Innovation Solution

A graphical user interface (GUI) is provided for administrators to configure event-based automation rules, allowing them to identify and respond to events that raise security concerns or manage workflow by defining actions to be taken automatically, including support for data loss prevention and approval processes.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If multiple users share and access digital content in shared workspaces, then collaboration capability is improved, but workflow management complexity increases

Engineering Contradiction:
Improvecollaboration capabilityVSAvoidworkflow management complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent segments workflow management into discrete, manageable units by creating automated rules that respond to specific events (uploads, downloads, shares, edits). Each rule handles a particular scenario independently, breaking down the complex overall workflow into modular event-triggered actions that can be configured and managed separately.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system performs preliminary action by pre-configuring automated rules that define actions to be taken in response to specific events before those events occur. Administrators set up approval workflows, security policies, and notification rules in advance, so that when events like file uploads or shares occur, the predetermined actions are automatically executed without requiring real-time manual intervention.

Inventive Principle:
Principle #10Preliminary action

2Reliability

If manual workflow management is used to monitor user actions, then security control is improved, but time consumption increases

Engineering Contradiction:
Improvesecurity controlVSAvoidtime consumption
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The system implements feedback mechanisms by automatically monitoring user actions and triggering appropriate responses based on predefined rules. When events occur (uploads, downloads, shares, edits), the system automatically detects these actions and executes corresponding security controls, approval workflows, or notifications, creating a closed-loop feedback system that maintains security without manual intervention.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The automated rule-based system enables self-service security management where the system monitors and responds to user actions autonomously. Administrators configure the rules once, and the system then automatically enforces security policies, initiates approval processes, and sends notifications without requiring ongoing manual monitoring or intervention, thus maintaining security control while eliminating time consumption.

Inventive Principle:
Principle #25Self-service

3Productivity

If automated rules are configured for event-based responses, then productivity is improved, but system complexity increases

Engineering Contradiction:
Improveworkflow efficiencyVSAvoidsystem configuration complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The patent applies universality by designing a unified rule-based automation system that handles multiple different events (uploads, downloads, shares, edits) and multiple types of actions (approvals, notifications, security controls) through a single configurable framework. The same rule structure and event-handling mechanism serve multiple functions across different collaboration scenarios, reducing the need for separate systems for each workflow type.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS12386475B2System and methods for configuring event-based automation in cloud-based collaboration platforms
Publication Date: 2025.08.12 BOX INC
  • US12386475B2 patent drawing
  • US12386475B2 patent drawing
  • US12386475B2 patent drawing

AI summary

Scalable architectures, systems, and services are provided herein for generating jobs by applying user-specified rules to events in an action log framework (ALF) stream is disclosed. More specifically, collaboration environments can include features or mechanisms that allow end-users or collaborators to perform a variety of actions such as, for example, file uploads and previews, or collaboration operations such as, for example, task assignment and comments. These actions can be captured or logged by an action log framework and, as described herein, automatically translated into one or more jobs by applying customizable user-specified rules.