Connection Manager Error Handling and Access Point Optimization
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Solution Overview
Problem
Users with varying computer skills face challenges in setting up and managing dial-up connections, leading to errors in login information, system parameters, and access point selection, resulting in connection failures, resource wastage, and increased technical service costs for Internet service providers.
Innovation Solution
A connection manager system that includes a dialer, graphical user interface, advice windows, error-handling components, and an update manager to assist users in correctly entering login data, managing dialer settings, and optimizing access point selection through diagnostic tests and priority-based phone number lists.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If users manually enter login information and access data, then connection setup is possible, but errors in login IDs, user IDs, passwords, and other data lead to connection failures and wasted system resources
Solution Approach 1:
The system performs preliminary validation of login information and access data before establishing the connection. The error-handling component checks for correct data entry and provides guidance to users before the connection attempt, preventing connection failures caused by incorrect login IDs, user IDs, passwords, or other data.
2Ease of operation
If system parameters and dialer settings are manually configured, then connection management is possible, but incorrect or incompatible parameters result in failed connections and increased technical service costs
Solution Approach 1:
The error-handling component automatically detects and diagnoses connection problems without requiring user intervention or technical service personnel. The system self-diagnoses parameter errors and provides automated guidance for correction, eliminating the need for expensive technical service calls and reducing time loss.
3Adaptability or versatility
If multiple phone numbers are offered for dial-up access, then access availability is improved, but ineffective selection leads to busy signals and under-utilization of access points
Solution Approach 1:
The system implements feedback mechanisms that monitor connection status and usage patterns of different phone numbers and access points. Based on this feedback, the system dynamically adjusts the selection of access points and provides users with guidance on the most reliable and available numbers, optimizing utilization efficiency.
4Adaptability or versatility
If third party access points are used during peak periods, then access availability is maintained, but over-utilization of contracted access points leads to excessive costs for Internet service
Solution Approach 1:
The system dynamically adjusts access point selection based on real-time usage patterns and contractual constraints. During peak periods, the system automatically selects from multiple available access points including third-party options, while monitoring and managing the utilization of contracted access points to optimize cost efficiency.
Data Source
AI summary
The disclosure is directed to a connection manager that includes a dialer configured to interact with a modem to provide a connection to a service provider. The connection manager includes a graphical user interface and an advice window. The graphical user interface is configured to manipulate parameters associated with the connection. The graphical user interface includes a form component. The advice window is responsive to user actions associated with the form component.