Connection Manager for Group Call Routing
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Solution Overview
Problem
Current mobile telecommunications devices lack efficient and intuitive methods for bridging secondary telephony endpoints into a call, especially in the context of the 'cord-cutting' trend away from landlines, leading to poor performance and limited adaptability in call routing for groups.
Innovation Solution
A connection manager system that identifies and invites secondary telephony endpoints to join a call based on contextual routing policies, allowing customizable extension capabilities and automatic association of multiple endpoints with a call, using unique identifiers and context-based criteria such as time and location.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If traditional mobile telephony service model is used, then device simplicity is maintained, but call routing for groups is limited and manual intervention is required
Solution Approach 1:
A server acts as an intermediary between mobile telephony devices to manage call routing for groups. The server receives call requests, determines group membership based on routing policies, and coordinates the establishment of conference calls, thereby enabling advanced call routing capabilities without increasing the complexity of individual mobile devices.
2Productivity
If manual intervention is required for bridging endpoints, then system resource consumption is reduced, but time efficiency and user convenience deteriorate
Solution Approach 1:
Routing policies are pre-configured with group identifiers and member information before call events occur. When a call request is received, the server quickly matches the requester against pre-defined policies to automatically determine which group members should be invited, eliminating the need for manual intervention during the call setup process and significantly reducing call establishment time.
3Adaptability or versatility
If contextual routing policies are implemented, then call routing adaptability is improved, but information processing requirements and system complexity increase
Solution Approach 1:
Contextual information such as group identifiers, member profiles, and routing rules are pre-configured and stored in the system before actual call events. This allows the server to rapidly evaluate contextual conditions and make routing decisions without processing complex information in real-time, thereby achieving high adaptability while minimizing information processing overhead during call setup.
Data Source
AI summary
Various embodiments are directed to techniques for enhanced call routing for groups. Some embodiments are particularly directed to a connection manager that can identify one or more secondary telephony endpoints to invite to join a call based on one or more routing policies. One or more embodiments described herein may include a connection manager that provides customizable extension capabilities to a wireless cellular phone. The systems, devices, and methods described herein may be embodied in and performed by communication devices, telecommunications servers, and other devices, and software instructions executed by some or all of such devices.