Unified Connectivity Testing for Cross-Service Issue Localization

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Solution Overview

Problem

Existing systems lack a unified and efficient method for testing and validating internet connectivity across diverse platforms and services, requiring manual specification of connectivity tests and lacking comprehensive troubleshooting capabilities.

Innovation Solution

A unified connectivity testing and validation system that impersonates users to perform point-to-point and service-to-service connectivity tests, utilizing a configurator, scheduler, executor, and reporter to automate test configuration, execution, and result reporting, with support for continuous and ad-hoc testing.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If manual connectivity testing is performed across multiple services and platforms, then testing coverage can be comprehensive, but the time and effort required accumulates significantly

Engineering Contradiction:
Improvetesting coverageVSAvoidtesting time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The system segments connectivity testing into standardized test templates that can be independently configured and executed. Each template represents a discrete testing unit that can be selectively applied to different services, platforms, and scenarios, enabling comprehensive coverage through modular composition rather than monolithic manual testing

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system enables self-service connectivity testing through automated execution of test templates. The testing framework automatically configures and runs appropriate tests based on service metadata without requiring manual intervention for each test case, thereby maintaining comprehensive coverage while eliminating time accumulation

Inventive Principle:
Principle #25Self-service

2Adaptability or versatility

If multiple different tools are used to test connectivity across diverse platforms, then platform-specific testing requirements can be met, but system complexity increases

Engineering Contradiction:
Improveplatform compatibilityVSAvoidtool complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The system implements a universal testing framework that can operate across multiple platforms and services through a single unified interface. The framework automatically adapts to platform-specific requirements by selecting appropriate test templates and configuration parameters, eliminating the need for multiple specialized tools while maintaining broad platform compatibility

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system manages platform diversity through parameterized test templates that adjust testing behavior based on service-specific metadata. By changing parameters such as test type, frequency, and configuration based on the target platform, the system achieves versatile platform compatibility without increasing tool complexity

Inventive Principle:
Principle #35Parameter changes

3Reliability

If comprehensive connectivity testing is implemented across all services, then connectivity issues can be detected early, but the resources required for test execution increase

Engineering Contradiction:
Improveissue detection capabilityVSAvoidcomputational resources
Core Design Contradiction:
ReliabilityVSUse of energy by moving object

Solution Approach 1:

The system implements selective connectivity testing by applying test templates only to relevant services based on metadata matching. Rather than executing comprehensive tests across all services uniformly, the framework performs partial testing focused on specific service categories or platforms, reducing overall resource consumption while maintaining effective issue detection capability

Inventive Principle:
Principle #16Partial or excessive action

Solution Approach 2:

The system schedules connectivity tests periodically based on service metadata and priority levels. High-priority services may be tested more frequently while lower-priority services undergo less frequent testing, optimizing resource utilization across the ecosystem while ensuring critical connectivity issues are detected promptly

Inventive Principle:
Principle #19Periodic action

Data Source

PatentUS20250245134A1Unified Connectivity Testing & Validtion System
Publication Date: 2025.07.31 SALESFORCE INC
  • US20250245134A1 patent drawing
  • US20250245134A1 patent drawing
  • US20250245134A1 patent drawing

AI summary

A method for testing connectivity comprises receiving, by one or more computing devices, a request for a connectivity test, and determining, by the one or more computing devices, whether a point-to-point connectivity test or a service-to-service connectivity test is to be performed. The method further comprises initiating, by the one or more computing devices, the connectivity test in response to the request and based on the determining, where initiating the connectivity test comprises invoking a connectivity testing mechanism. The method further comprises displaying, by the one or more computing devices, a location of a connectivity issue based on the connectivity test, and displaying, by the one or more computing devices, a next step to solve the connectivity issue based on the connectivity test.