Consent-Based Intersystem Linkage for EC and Store Data
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Solution Overview
Problem
Current electronic commerce (EC) websites face limitations in user product receipt locations, with unintended intersystem linkages occurring between EC websites and receiving facilities, restricting personalized sales promotions and increasing load on receiving facilities.
Innovation Solution
An information processing apparatus that stores user consent information for linkage between servers, acquiring and providing linkage target information only when consent is given, allowing controlled intersystem linkage between EC websites and receiving facilities, enabling user data utilization for personalized promotions.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If intersystem linkage is implemented between EC websites and receiving facilities, then the number of available receiving places increases, but unintended linkages occur and user privacy is compromised
Solution Approach 1:
The system performs preliminary actions by obtaining user consent before establishing any intersystem linkage. The consent management module proactively secures authorization from users prior to sharing their information between the EC website and receiving facilities, preventing unintended linkages while enabling desired ones.
Solution Approach 2:
The invention introduces a consent management module as an intermediary between the EC website and receiving facilities. This mediator controls and regulates the linkage process by verifying user consent, ensuring that information sharing occurs only when authorized, thus protecting user privacy while enabling necessary connections.
2Adaptability or versatility
If comprehensive intersystem linkage is established, then personalized sales promotions become possible, but system complexity and management burden increase
Solution Approach 1:
The system segments the linkage management into distinct functional modules: a consent management module for handling user authorization and an information linkage module for executing data sharing. This segmentation simplifies the overall system by dividing complex linkage management into manageable, independent components with clear responsibilities.
Solution Approach 2:
The consent management module implements self-service by automatically managing user consent status and controlling information flow based on obtained authorization. The system autonomously regulates linkages without requiring manual intervention for each connection, reducing management burden while enabling personalized promotions through automated data sharing.
Data Source
AI summary
In order to enable an intersystem linkage for each combination between an EC website and a store or the like that is a receiving facility, an information processing apparatus includes: a storage unit (11) that stores consent information in a case where the consent information has been acquired, the consent information indicating consent of a user regarding linkage between a first server (EC website) and a second server (store); an acquisition unit (12) that acquires, from one of the first server and the second server, linkage target information that is to be subjected to information linkage; and a provision unit (13) that carries out, in a case where the consent information is stored in the storage unit (11), a provision process for providing the linkage target information to the other of the first server and the second server.