Consent Template Mapping for Granular SMS Control
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Solution Overview
Problem
Telecommunications service providers face challenges in managing user consent for SMS messages, particularly in maintaining granularity and content specificity, leading to inadequate responses and poor management of consent and content templates.
Innovation Solution
A computer-implemented method and system for consent and content template mapping, which identifies content types, associated categories, and consent templates to generate a consent template graph, allowing for the generation of multimedia messages based on user-specific consents, enabling granular control over communications and automatic management of relationships between users and entities.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Quantity of substance
If broad-based outreach operations are used to distribute SMS messages, then message distribution reach is improved, but consent management granularity deteriorates
Solution Approach 1:
The patent segments consent management into multiple hierarchical levels: user-level consent, template-level consent, and content-type-level consent. This segmentation allows the system to manage broad outreach operations while maintaining granular control over different aspects of consent, resolving the contradiction between reach and granularity.
Solution Approach 2:
The patent introduces a new dimension of template-based consent management that operates between user-level and message-level. By adding this intermediate layer with multiple attributes (content type, message format, timing, etc.), the system achieves both broad distribution capability and fine-grained consent control across multiple dimensions.
2Manufacturing precision
If multiple consent templates are maintained for different content types, then consent specificity is improved, but system complexity deteriorates
Solution Approach 1:
The patent creates a universal template system where a single template can serve multiple content types and purposes. Templates are designed with flexible attributes that can be configured for different scenarios, allowing one template structure to handle diverse consent requirements without requiring separate dedicated templates for each case.
Solution Approach 2:
The patent manages complexity by allowing templates to be dynamically configured with different parameter values rather than creating structurally different templates for each scenario. By changing parameters (content type, message format, timing preferences) within a unified template framework, the system achieves high specificity without proportional increases in structural complexity.
3Ease of manufacture
If manual consent tracking is used, then implementation simplicity is improved, but response adequacy deteriorates
Solution Approach 1:
The patent implements automated consent tracking where the system itself monitors and manages consent status, template associations, and message delivery compliance without requiring manual intervention. The automated system proactively ensures that only consents matching delivered messages are tracked, improving reliability while maintaining ease of implementation through rule-based automation.
Data Source
AI summary
A method, system, and computer program product for consent and content template mapping are provided. The method identifies a content type within a content template. A set of content categories is identified that is associated with the content type. One or more consent templates are identified as associated with one or more of the content type and the set of content categories. The content template is mapped to the one or more consent templates to generate a consent template graph. The method provides a multimedia message to a user based on a consent template associated with the user and the content template.