Consolidated Driver Feedback Interface for Dynamic Transport Networks

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Solution Overview

Problem

Existing transportation management systems lack effective mechanisms to provide consolidated feedback to transportation providers, which hinders the improvement of transportation services in dynamic networks, affecting efficiency and computing resources.

Innovation Solution

A system and method for providing consolidated feedback messages to transportation providers based on performance data and contextual data, using modules to collect, monitor, and determine relevant feedback for coaching improvements, displayed on computing devices.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If multiple separate feedback messages are provided to transportation providers, then comprehensive feedback coverage is achieved, but feedback processing complexity and resource consumption increase

Engineering Contradiction:

Improvefeedback completenessVSAvoidfeedback processing complexity

Core Design Contradiction:

ReliabilityVSDevice complexity

Solution Approach 1:

The patent combines multiple separate feedback messages into a single consolidated feedback message that includes all relevant feedback elements. This merging approach maintains comprehensive feedback coverage while reducing the number of separate processing operations, thereby lowering computational complexity and resource consumption in the dynamic transportation network.

Inventive Principle:

Principle #5Merging (Combining)

2Productivity

If real-time feedback is provided to transportation providers, then service quality improvement is accelerated, but computing resource consumption increases

Engineering Contradiction:

Improveservice improvement speedVSAvoidcomputing resource consumption

Core Design Contradiction:

ProductivityVSUse of energy by moving object

Solution Approach 1:

The system performs preliminary consolidation of feedback messages before delivering them to transportation providers. By pre-processing and combining multiple feedback elements into a single consolidated message in advance, the system enables real-time delivery without the computational overhead of processing multiple separate messages in real-time, thus reducing computing resource consumption while maintaining rapid service improvement.

Inventive Principle:

Principle #10Preliminary action

3Productivity

If consolidated feedback messages are provided, then computing resources are optimized, but feedback message complexity increases

Engineering Contradiction:

Improveresource efficiencyVSAvoidfeedback message structure

Core Design Contradiction:

ProductivityVSDevice complexity

Solution Approach 1:

The consolidated feedback message is structured with clear segmentation of different feedback elements within a unified format. This segmentation allows the system to maintain resource efficiency through consolidation while managing message complexity through organized, modular structure that facilitates easier processing and interpretation despite the comprehensive nature of the consolidated feedback.

Inventive Principle:

Principle #1Segmentation

Data Source

PatentUS20250363441A1Generating consolidated graphical user interfaces for displaying directives of devices of a dynamic transportation network

Publication Date: 2025.11.27 LYFT INC

AI summary

The disclosed computer-implemented method may include collecting performance data associated with performance of a transportation provider within a dynamic transportation network. The method may also include simultaneously displaying a status summary message on a transportation provider device that reflects the performance data and a notification message. The notification message may coach the transportation provider to improve a transportation service in light of the performance data. Other methods, systems, and computer-readable media are disclosed.