Consulting Assessment Environment Template Automation

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Solution Overview

Problem

Consulting assessments for business improvements are time-consuming and lack standardization, leading to inconsistent data and difficulties in tracking results and recommendations, making clients reluctant to engage in follow-up assessments.

Innovation Solution

A software tool that allows consultants to define templates for questionnaires and domain knowledge, enabling automation of assessments and reporting, with an information hiding feature to protect sensitive information, and facilitating comparison with best practices and risk/benefit analyses.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If a discovery-based approach with consulting subject matter experts is used to understand client business and identify improvements, then customization and deep understanding are improved, but time consumption and cost increase significantly

Engineering Contradiction:
ImprovecustomizationVSAvoidtime consumption
Core Design Contradiction:
Adaptability or versatilityVSLoss of time

Solution Approach 1:

The patent creates standardized assessment templates that capture best practices and domain knowledge, which can be copied and applied across multiple clients. These templates encode consulting expertise in a reusable format, allowing the same assessment framework to be deployed repeatedly without requiring expert consultants for each engagement.

Inventive Principle:
Principle #26Copying

Solution Approach 2:

The system transforms qualitative consulting knowledge into quantifiable parameters and structured data formats. By converting expert judgment into standardized assessment criteria with defined parameters, the system enables automated evaluation while maintaining the essence of expert analysis.

Inventive Principle:
Principle #35Parameter changes

2Adaptability or versatility

If manual processes are used for data preparation, interviewing, and summarization, then flexibility in handling diverse client situations is maintained, but labor intensity and duration increase

Engineering Contradiction:
ImproveflexibilityVSAvoidlabor intensity
Core Design Contradiction:
Adaptability or versatilityVSProductivity

Solution Approach 1:

The assessment system is designed to be self-executing through automated data collection, analysis, and report generation. The standardized templates automatically guide data gathering and processing, reducing the need for manual intervention while maintaining adaptability through configurable parameters.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The patent replaces manual mechanical processes (interviewing, data summarization, analysis) with automated computational processes. Software algorithms perform data processing and analysis tasks that previously required human consultants, dramatically reducing labor intensity while maintaining analytical capability.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

3Productivity

If standardized templates are used to automate assessments and protect domain knowledge, then productivity and knowledge protection are improved, but client access to underlying methodologies is reduced

Engineering Contradiction:
Improveautomation capabilityVSAvoidaccess to methodology
Core Design Contradiction:
ProductivityVSLoss of information

Solution Approach 1:

The system separates the assessment into distinct layers: client-facing interfaces that present results and recommendations, and backend templates that encode proprietary domain knowledge. This segmentation allows the client to receive value from the assessment while the proprietary methodology remains protected in the template layer.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The standardized templates act as an intermediary layer between the proprietary knowledge base and the client. They translate complex domain knowledge into structured assessments and actionable recommendations, protecting the underlying methodology while delivering value to the client.

Inventive Principle:
Principle #24Intermediary (Mediator)

4Adaptability or versatility

If consultants perform all assessment work manually, then deep analysis and customization are achieved, but consistency and repeatability across different clients decrease

Engineering Contradiction:
ImprovecustomizationVSAvoiddata consistency
Core Design Contradiction:
Adaptability or versatilityVSManufacturing precision

Solution Approach 1:

The assessment templates are designed with universal applicability across different clients and industries. They encode domain knowledge and best practices in a standardized framework that can be consistently applied to diverse situations, ensuring data consistency while maintaining relevance through configurable parameters.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS7739141B2Consulting assessment environment
Publication Date: 2010.06.15 X CORP
  • US7739141B2 patent drawing
  • US7739141B2 patent drawing
  • US7739141B2 patent drawing

AI summary

A method, apparatus, and computer program product for providing a consulting assessment environment. Consultants may use the environment to define templates that encode questionnaires and domain knowledge regarding business practices, as well as reporting criteria to specify the content and format of the assessment results. Consultants or their clients may use the environment to automate the process of performing assessments and generating reports from those assessments. These assessments may analyze the current state of the business, compare the business's current state with desired states or with best practices, and perform risk/benefit and/or cost/benefit analyses, according to the specifications made in the templates on a real-time basis for producing immediate assessment results and actions. An information hiding feature is provided to allow sensitive domain knowledge encoded within the templates, such as trade secrets, to be made inaccessible to clients.