Contact-Centric Interface Cross-Display Gesture Navigation
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Solution Overview
Problem
Current user interfaces for client terminals require users to navigate through multiple applications to communicate with contacts, leading to a fragmented and inefficient experience, as interactions are application-centric rather than contact-centric.
Innovation Solution
A user interface that allows users to establish communication sessions with contacts via a cross-display gesture, connecting contact icons with application icons across an interactive region on the screen, enabling dynamic adaptation based on user behavior, contact presence, and application recommendations.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If users navigate through multiple applications to communicate with contacts, then communication functionality is available across different applications, but user experience becomes fragmented and operation time increases
Solution Approach 1:
The patent merges contact information and communication functions into a unified contact-centric interface. Contact cards display multiple communication channels (phone, email, messaging apps) simultaneously, allowing users to initiate communication directly from the contact list without switching between applications. This consolidation eliminates navigation time while preserving access to diverse communication methods.
Solution Approach 2:
The contact-centric interface serves multiple communication functions within a single view. Each contact card acts as a universal access point that can initiate various types of communication (voice calls, text messages, email, social media messaging) without requiring separate application navigation. This multi-functionality maintains versatility while reducing operational steps.
2Adaptability or versatility
If users navigate through multiple applications to communicate with contacts, then different communication methods are accessible, but ease of operation decreases
Solution Approach 1:
Multiple communication methods are merged into a single contact card interface. Users can see and access phone, email, and messaging app contacts simultaneously in one view, eliminating the need to switch between applications. This consolidation maintains access to diverse communication methods while dramatically improving operational simplicity through direct interaction from the contact list.
3Loss of information
If the interface displays all available applications and contacts, then completeness of information is maintained, but interface complexity increases
Solution Approach 1:
The interface segments information hierarchically: contact cards are displayed prominently in the foreground with essential contact details and communication options, while application information is organized in the background. This segmentation allows complete information availability without overwhelming the user, as the interface structure naturally guides attention to the most relevant elements first.
Solution Approach 2:
Different regions of the interface provide different levels of information density. Contact cards in the foreground offer detailed contact information and multiple communication options, while the background application area provides contextual support. This local quality variation ensures completeness of information while managing overall interface complexity through spatial organization.
4Productivity
If the interface dynamically adapts to user behavior, then user experience is personalized and efficiency improves, but processing requirements increase
Solution Approach 1:
The interface performs preliminary actions by pre-organizing contact information and communication options based on anticipated user needs. Contact cards are pre-configured with relevant communication methods and details, allowing users to initiate communication efficiently without extensive processing during interaction. This preliminary organization reduces real-time processing requirements while maintaining high productivity.
Data Source
AI summary
There is provided a computerized method for establishing a communication session with at least one contact based on a cross display gesture, comprising: displaying an array of contacts at a first location on a display of an interactive user interface on a screen of a client terminal; displaying an array of applications at a second location on the display of the interactive user interface, the first and second locations being located on opposite sides of the screen separated by an interactive region of the interactive user interface; identifying a cross display gesture manually performed by the user, the cross display gesture connecting a certain contact of the array of contacts with a certain application of the array of applications while crossing some of the interactive region; and establishing a communication session between the user and the certain contact activated by the certain application.