Cross-Platform Contact Hub for Unified Access and Prioritization

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Solution Overview

Problem

Social media platforms lack an efficient and structured way to manage and organize contact information across multiple platforms, making it difficult to keep track of individuals and their details, especially for neurodivergent individuals and recruiters.

Innovation Solution

A cross-platform contact management system in the form of a web extension that allows users to input and organize contact information through a customizable icon, enabling tagging, filtering, and ranking, with features like direct messaging, calendar syncing, and push notifications for effective communication.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Quantity of substance

If users store contact information across multiple social media platforms and devices, then the quantity of contact data increases, but the ease of accessing and organizing this information deteriorates

Engineering Contradiction:
Improvecontact dataVSAvoidaccessing contact information
Core Design Contradiction:
Quantity of substanceVSEase of operation

Solution Approach 1:

The patent merges contact information from multiple social media platforms into a single unified contact database. The system combines contact details stored across different platforms (LinkedIn, Twitter, Facebook, etc.) and devices into one centralized location, allowing users to access all contact information in one place rather than searching through multiple separate sources.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The contact management system serves multiple functions within a single platform. It provides contact storage, organization, search, filtering, and integration with various social media platforms simultaneously. The system can handle different contact types (professionals, personal, potential contacts) and offers multiple viewing and interaction modes, making it a universal solution for contact management.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Quantity of substance

If users manually organize contacts across multiple platforms, then the quantity of contact details increases, but the time required to manage this information increases

Engineering Contradiction:
Improvecontact detailsVSAvoidtime to manage contacts
Core Design Contradiction:
Quantity of substanceVSLoss of time

Solution Approach 1:

The system performs preliminary actions by automatically importing and pre-organizing contact information from social media platforms before the user needs to manage it. Contact details are automatically extracted, standardized, and categorized upon import, eliminating the need for users to manually enter and organize the same information from scratch.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The contact management system performs self-service functions including automatic contact import, deduplication, categorization, and organization. The system autonomously manages contact data by automatically detecting new contacts, assigning appropriate categories, and maintaining the database without requiring continuous manual intervention from the user.

Inventive Principle:
Principle #25Self-service

3Ease of operation

If users create a structured contact organization system, then the ease of accessing specific contact information improves, but the device complexity increases

Engineering Contradiction:
Improveaccessing contact informationVSAvoidcontact management system
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The patent segments contact information into distinct, manageable categories and attributes. Contacts are divided into different types (professionals, personal, potential), and each contact record is segmented into specific fields (name, company, position, contact info, notes). This segmentation allows users to access specific information quickly without navigating through a complex monolithic system.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system provides local quality by allowing users to customize the level of detail and organization for different contact groups. Users can apply different organization strategies to different contact types (e.g., detailed professional profiles for business contacts, simpler information for personal contacts). The interface adapts its complexity based on the specific contact being viewed, showing detailed information when needed and simplified views when appropriate.

Inventive Principle:
Principle #3Local quality

Data Source

PatentUS12602140B2System and method for contact management
Publication Date: 2026.04.14 KALMUS PERRY
  • US12602140B2 patent drawing
  • US12602140B2 patent drawing
  • US12602140B2 patent drawing

AI summary

A contact hub that creates cross-website access to contact lists for more efficient and personalized communication. These lists detail a contact's name, social media profiles, URLs, notes, where users met or potentially plan on meeting, annotations, as well as all pertinent contact information. Contact information is both adopted from internal and external sources and there is an option for users to scan business cards, other documents, and media in association with contacts, creating a secure hub of information regarding an individual. Contact lists are accessible throughout a plurality of applications and employ an information retrieval system that manifests through an icon, and upon being clicked, discloses an array of information and data that has been input.