Contact Info Retrieval and Display for Smartphones

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Solution Overview

Problem

Users with multiple subscriber identity cards on their smartphones face inconvenience when contacts change, as others may not know the current contact information, leading to difficulties in communication.

Innovation Solution

An electronic device with a processor, memory, and communication module that automatically retrieves and displays changed contact information from an external device, allowing users to easily identify and use the current contact for calls.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If a smartphone stores multiple contact information for a counterpart, then the user can maintain multiple communication channels, but it becomes difficult for others to know the current contact information

Engineering Contradiction:
Improvemultiple contact information storageVSAvoidcontact information visibility
Core Design Contradiction:
Adaptability or versatilityVSLoss of information

Solution Approach 1:

The patent applies visual differentiation (analogous to color changes) by displaying old contact information with a strike-through effect and new contact information without strike-through. This allows users to immediately distinguish between outdated and current contact information, solving the visibility problem while maintaining multiple contact records

Inventive Principle:
Principle #32Color changes

2Reliability

If contact information is manually updated in the phonebook, then the current contact can be recorded, but the process requires user intervention and may be overlooked

Engineering Contradiction:
Improvecontact information accuracyVSAvoidmanual update effort
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The patent implements preliminary action by automatically detecting contact information changes from messaging applications before the user needs to make a call. The system proactively retrieves updated contact information, compares it with stored information, and prepares the updated data for display, eliminating the need for manual updates

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The patent employs feedback mechanisms by continuously monitoring messaging applications for contact information changes and automatically comparing new information with stored contact data. This closed-loop feedback ensures contact information remains current without requiring user intervention

Inventive Principle:
Principle #23Feedback

3Productivity

If the system automatically retrieves contact information from messaging apps, then updated contact data can be obtained, but additional permissions and data access are required

Engineering Contradiction:
Improvecontact information retrieval speedVSAvoiddata access complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The patent applies universality by designing a contact information retrieval system that works across multiple messaging applications (SMS, MMS, instant messaging). The same retrieval mechanism and data processing logic are used regardless of the source application, reducing overall system complexity despite handling multiple data sources

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS10491730B2Method and apparatus for providing contact information
Publication Date: 2019.11.26 SAMSUNG ELECTRONICS CO LTD
  • US10491730B2 patent drawing
  • US10491730B2 patent drawing
  • US10491730B2 patent drawing

AI summary

An electronic device having a call handling function and operation method therefor are provided. The electronic device may include a display, a memory configured to store first contact information of a counterpart, a transceiver, and at least one processor. The at least one processor may be configured to control for sending a request for first contact information of the counterpart through the transceiver to an external electronic device in response to a user request, receiving second contact information of the counterpart through the transceiver from the external electronic device, and presenting the first contact information and second contact information on the display.