Contact Information Intermediation System with Consent Verification
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Solution Overview
Problem
Existing systems lack a suitable method to facilitate information exchange among users sharing a predetermined space, such as ride-sharing or workspace-sharing, while ensuring consent from all parties involved, preventing unwanted contact between users.
Innovation Solution
An information processing apparatus and method that receives a request for contact information from a first user and transmits a permission request to a second user, allowing them to consent to sharing their contact information, ensuring consent is obtained before exchanging information.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If contact information is provided directly to users without permission requests, then information exchange efficiency is improved, but user privacy protection deteriorates
Solution Approach 1:
The server acts as an intermediary between users, receiving contact information requests and forwarding them to the target user for permission approval. This mediator approach enables automated information exchange while maintaining privacy protection, as the server manages the communication flow without directly exposing user contact information until permission is granted.
Solution Approach 2:
The system performs preliminary actions by automatically sending permission requests to the target user before any contact information is disclosed. This advance notification allows the target user to evaluate and approve or reject the request, ensuring privacy protection is maintained while enabling efficient information exchange upon approval.
2Object-affected harmful factors
If permission requests are sent to all users, then user privacy protection is improved, but information exchange efficiency deteriorates
Solution Approach 1:
The system applies local quality by sending permission requests only to specific target users whose contact information is being requested, rather than broadcasting to all users. This targeted approach maintains privacy protection for all users while avoiding unnecessary communication overhead, thus preserving information exchange efficiency.
3Ease of operation
If contact information is shared without consent mechanisms, then ease of operation is improved, but reliability of information exchange deteriorates
Solution Approach 1:
The system implements self-service by automatically managing the entire permission request and approval process without requiring manual intervention from administrators. The server autonomously handles request forwarding, approval tracking, and contact information disclosure, maintaining both operational simplicity and reliable consent-based exchange.
Solution Approach 2:
The system incorporates feedback mechanisms where the target user's approval or rejection response is automatically communicated back to the requesting user through the server. This feedback loop ensures reliable consent-based information exchange while maintaining ease of operation, as users receive clear responses without needing to manually track approval status.
Data Source
AI summary
An information processing apparatus according to the present disclosure transmits, upon receiving first information requesting provision of contact information indicating a contact address of a second user, transmitted from a first user terminal which is a terminal used by the first user, second information which is information requesting permission to provide the contact information to the first user and which includes information capable of identifying the first user to a second user terminal which is a terminal used by the second user. The second user is a user who is sharing or has a history of sharing a predetermined space with the first user.