Contact Network Feed Filtering in Business Directory Systems
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Solution Overview
Problem
Business developers face challenges in identifying and extracting relevant business information from vast social network feeds, as many social networks allow users to maintain anonymous identities, leading to inefficiencies in business development, lead generation, and marketing efforts.
Innovation Solution
A system and method for viewing a contact network feed in a business directory environment, which searches, filters, and outputs network feeds from specified contacts, enabling users to focus on relevant information from identified individuals and communicate effectively with potential clients.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Object-affected harmful factors
If social network services allow users to maintain anonymous identities, then user privacy and freedom are improved, but the ability to identify and contact relevant business decision-makers deteriorates
Solution Approach 1:
The patent introduces a business directory service as an intermediary that bridges the gap between anonymous social network users and their professional identities. The system allows users to voluntarily link their social network profiles to business directory entries, enabling business developers to identify and contact relevant decision-makers without compromising user privacy. This mediator approach resolves the contradiction by providing optional identity revelation only when mutually beneficial.
2Loss of information
If business developers manually sort through millions of network feeds to identify relevant business information, then comprehensive information gathering is improved, but time consumption and resource expenditure worsen
Solution Approach 1:
The system implements automated monitoring and filtering of social network feeds using configurable criteria such as keywords, hashtags, and user profiles. The business directory service automatically identifies relevant posts and notifies appropriate business developers, eliminating the need for manual sorting. This self-service automation resolves the contradiction by making the system work autonomously to gather comprehensive information while minimizing human time investment.
Solution Approach 2:
The system incorporates feedback mechanisms where business developers can rate and categorize identified leads, which then refines the automated monitoring algorithms. This feedback loop improves the precision of information filtering over time, ensuring comprehensive business information is captured while optimizing the time required for processing by learning from user interactions.
3Productivity
If business developers respond to all network feeds without verification, then response volume and engagement are improved, but response accuracy and effectiveness deteriorate
Solution Approach 1:
The system performs preliminary verification and qualification of leads before they reach business developers for response. The business directory service pre-screens social network posts against configured criteria, validates user identities and roles, and prioritizes qualified leads. This preliminary action resolves the contradiction by ensuring high response accuracy while maintaining productivity through automated pre-processing of large volumes of feeds.
Data Source
AI summary
Systems and methods are provided for viewing a contact network feed in a business directory environment. A system searches, based on a user specified search, a business directory to determine contacts, identifies network feeds associated with the contacts, and outputs the network feeds. For example, the system outputs network feeds from data center managers identified by the business directory. The system filters, based on a user specified filter, the network feeds to determine filtered network feeds, and outputs the filtered network feeds to a display device. For example, the system outputs the network feeds from data center managers that mention a specific product. The system can enable communication with a contact using contact information from the business directory. The system can subscribe a user to the network feed of a contact, wherein the user receives updates for the network feed of the contact via a feed to a display device.