Contact Record Assignment by Preference to Prevent Duplicate Outreach

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Solution Overview

Problem

Existing computer systems lack efficient mechanisms for assigning contact records to user accounts, allowing users to select specific records, leading to resource wastage and duplication in contacting individuals.

Innovation Solution

A computing system that automatically assigns contact records to users based on specified preferences, such as geographic area and type, without user selection of individual records, ensuring efficient distribution and preventing duplication.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If users can select specific contact records, then user choice and precision are improved, but system complexity and resource consumption increase

Engineering Contradiction:
Improvecontact record selection precisionVSAvoidsystem complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The patent extracts the contact record selection function from the user and transfers it to the computing system. Users only specify preferences (geographic area, contact record type, quantity), while the system automatically selects and assigns specific contact records from the database, eliminating the need for users to manually browse and select individual records.

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The computing system performs self-service by automatically selecting and assigning contact records based on user preferences without requiring user intervention in the selection process. The system independently queries the database, filters records according to criteria, and assigns them to user accounts autonomously.

Inventive Principle:
Principle #25Self-service

2Ease of operation

If users manually search for contact records, then user control is improved, but time consumption and computing resources increase

Engineering Contradiction:
Improveuser controlVSAvoidtime consumption
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The computing system performs preliminary action by pre-filtering and organizing contact records in the database according to various criteria (geographic area, contact record type) before user requests are processed. When users make requests, the system can quickly retrieve pre-organized records rather than searching through the entire database, significantly reducing response time.

Inventive Principle:
Principle #10Preliminary action

3Adaptability or versatility

If multiple users can access contact records freely, then accessibility is improved, but duplication of contact efforts increases

Engineering Contradiction:
ImproveaccessibilityVSAvoidcomputing and telephony resources
Core Design Contradiction:
Adaptability or versatilityVSLoss of energy

Solution Approach 1:

The system implements feedback mechanisms where user accounts receive assigned contact records and update their status. The computing system tracks which contact records have been assigned to which users and uses this feedback information to prevent duplicate assignments. When users contact individuals, the system receives feedback and adjusts assignments accordingly to avoid redundant contact efforts.

Inventive Principle:
Principle #23Feedback

Data Source

PatentUS12499161B2Assigning contact records to user accounts
Publication Date: 2025.12.16 INTEGRITY LLC
  • US12499161B2 patent drawing
  • US12499161B2 patent drawing
  • US12499161B2 patent drawing

AI summary

In general, the subject matter described in this disclosure can be embodied in methods, systems, and program products. A computing system causes presentation of first and second types of contact records that are available for a user-selected geographic area, along with indications of quantities of the types of contact records. User input is received that specifies amounts of the first and second types of contact records. The computing system provides contact information for the user-specified amounts of the first and second types of contact records.