Automatic Contact Information Update via Network Interception

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Solution Overview

Problem

Conventional methods for updating contact information are inefficient, requiring users to manually notify potential callers of changes, leading to difficulties in reaching individuals with outdated contact details.

Innovation Solution

A system comprising a dialer communications device, a recipient communications device, and an update manager that automatically updates contact information by embedding updated details in ring tones or voice messages, allowing the dialer to reconnect using the correct information on subsequent attempts.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If the user manually contacts each potential caller to provide updated contact information, then the contact information can be updated, but the process is inefficient and time-consuming

Engineering Contradiction:
Improvecontact information update efficiencyVSAvoidtime required for manual updates
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The system enables automatic updating of contact information through the communications network itself. When a caller dials an outdated number, the network automatically redirects the call and provides updated contact information without requiring manual intervention from either the recipient or potential callers

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The communications network acts as an intermediary between the recipient and potential callers. The network receives the outdated call, retrieves updated contact information, and automatically communicates this information back to the caller, eliminating the need for direct user-to-user communication

Inventive Principle:
Principle #24Intermediary (Mediator)

2Loss of information

If conventional methods are used to distribute updated contact information, then some callers may receive updates, but the distribution is inefficient and incomplete

Engineering Contradiction:
Improvecontact information distribution completenessVSAvoidinformation distribution efficiency
Core Design Contradiction:
Loss of informationVSProductivity

Solution Approach 1:

The system provides a universal solution that automatically updates contact information for all potential callers simultaneously. The network-wide implementation ensures that any caller attempting to reach the recipient, regardless of how they obtained the outdated number, will receive the updated information through the same automated process

Inventive Principle:
Principle #6Universality (Multi-functionality)

3Adaptability or versatility

If the user changes service provider or mobile unit, then new contact information is generated, but outdated information remains in callers' devices

Engineering Contradiction:
Improvecontact information change adaptabilityVSAvoidcontact information accuracy
Core Design Contradiction:
Adaptability or versatilityVSReliability

Solution Approach 1:

The system establishes a feedback loop where the network continuously monitors for calls to outdated numbers and automatically responds by providing updated contact information. This feedback mechanism ensures that callers always receive current information whenever they attempt to contact the recipient

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The system proactively provides updated contact information before the caller can fail to reach the recipient. By automatically intercepting calls to outdated numbers and providing updates in advance, the system prevents communication failures rather than merely responding to them

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS8140063B2System and method for automatic updating of contact information
Publication Date: 2012.03.20 SYMBOL TECHNOLOGIES LLC
  • US8140063B2 patent drawing
  • US8140063B2 patent drawing
  • US8140063B2 patent drawing

AI summary

A system and method automatically update contact information. The system comprises a recipient device, a dialer communications device, and an update manager. The recipient communications device receives calls forwarded from a service provider. The recipient communications device is reached using updated contact information. The dialer communications device calls the recipient communications device via the service provider using outdated contact information. The update manager transmits the updated contact information to the dialer communications device for an automatic update.