Contactless Payment Kiosk Using Mobile Device Code Scanning
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Solution Overview
Problem
Self-serve payment kiosks often have touch surfaces that are frequently contaminated, leading to the spread of diseases like Influenza and COVID-19, as they are not cleaned frequently and are touched by multiple users.
Innovation Solution
A contactless payment system that includes a kiosk with a display, payment collection module, and code input module, along with a controller that communicates with the kiosk and a mobile device, allowing for payment transactions to be initiated and completed without physical contact with the kiosk.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If manual touch surfaces are used for kiosk operation, then ease of operation is improved, but pathogen transmission risk increases
Solution Approach 1:
The patent replaces mechanical touch surfaces with contactless input methods including voice recognition, gesture control, and mobile device integration. Users can initiate transactions by approaching the kiosk, using voice commands, or scanning QR codes, eliminating the need to physically touch contaminated surfaces while maintaining operational simplicity
Solution Approach 2:
The patent introduces mobile devices as intermediaries between the user and the kiosk system. Users interact with their personal mobile devices to generate and present transaction codes, while the kiosk uses contactless scanning and communication technologies to process transactions, creating a barrier that prevents direct contact and pathogen transmission
2Productivity
If self-serve kiosks are deployed in public spaces, then productivity is improved, but contamination spread increases
Solution Approach 1:
The patent replaces mechanical touch interfaces with contactless technologies including RFID readers, NFC communication, optical scanners, and voice recognition systems. These technologies enable rapid transaction processing without requiring users to touch shared surfaces, thereby maintaining high productivity while preventing contamination spread to multiple users
Solution Approach 2:
The patent enhances self-service capabilities by enabling users to complete transactions independently through contactless methods. Users can initiate transactions by simply approaching the kiosk, using gesture recognition or mobile device integration, and completing payments without staff assistance or physical contact with potentially contaminated surfaces
Data Source
AI summary
A contactless payment system includes a kiosk having a display, a payment collection module and a code input module and a controller configured to communicate with the kiosk and a mobile device. The controller is configured to receive a payment transaction instruction from the mobile device, generate a transaction code for display on the mobile device corresponding to the payment transaction instruction, send the transaction code to the mobile device, receive code data generated by the kiosk of the transaction code displayed on the mobile device, receive a payment confirmation from the kiosk, and determine whether the transaction is complete based on the received code data generated by the kiosk and the payment confirmation. A method for contactless payment is also disclosed.