Real-Time Content Attributing for Group Communication
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Solution Overview
Problem
Current group communication mechanisms, such as IRC, do not support asynchronous communication, leading to missed information for group members not monitoring the channel, requiring separate notifications for important events or decisions.
Innovation Solution
A method and system that allow users to attribute content during real-time conversations, enabling asynchronous delivery to group members not actively monitoring the channel, using an attributing element and asynchronous communication element to notify recipients based on assigned attributes.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Speed
If real-time communication channels are used for group discussions, then communication speed and immediacy are improved, but group members not monitoring the channel miss important information
Solution Approach 1:
The system performs preliminary action by automatically detecting important content (decisions, events, questions) during real-time conversation and proactively notifying absent group members before they would otherwise miss this information. The notification mechanism is pre-configured to monitor the channel and send alerts to members who are not currently active.
Solution Approach 2:
The system introduces an intermediary notification mechanism that bridges the real-time communication channel and absent group members. This intermediary automatically captures important content from the channel and delivers it to members who are not monitoring, thus mediating between the real-time conversation and absent participants.
2Loss of information
If manual notifications are sent to inform all group members of important information, then information completeness is improved, but user burden and communication overhead increase
Solution Approach 1:
The system implements self-service by automatically identifying important content and notifying absent members without requiring manual intervention. The notification system serves itself by monitoring the channel, detecting decisions/events/questions, and automatically sending notifications to relevant group members.
Solution Approach 2:
The system uses feedback by automatically detecting important content generated in the real-time conversation and using this feedback to trigger notifications to absent members. The system monitors the conversation flow and responds to important events automatically.
3Loss of information
If multiple instant messages are sent to notify all group members, then information delivery is improved, but communication efficiency and time consumption worsen
Solution Approach 1:
The system merges multiple individual notification actions into a single automated process. Instead of requiring separate manual messages to each group member, the system combines the notification function into one automated mechanism that handles all absent members simultaneously.
Solution Approach 2:
The system accelerates the information delivery process by using automated detection and notification mechanisms that rapidly identify important content and distribute it to absent members, significantly reducing the time required compared to manual notification methods.
Data Source
AI summary
A method of providing content attributing during an ongoing conversation includes receiving an assignment of an attribute to a selected portion of content from the ongoing conversation, and asynchronously delivering the selected portion to selected recipients based on the attribute.