Automated Content Compliance Workflow System

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Solution Overview

Problem

Large organizations face challenges in maintaining compliance with publishing rules across various departments and collaboration partners, due to the complexity of managing multiple projects and the difficulty in ensuring that all published documents adhere to contractual, regulatory, and policy requirements, which can lead to legal issues and loss of business opportunities.

Innovation Solution

A system and method that provides feedback to content authors by identifying relevant publishing rules through a workflow, querying an audit log for metrics, and generating a graphical user interface to display these metrics, ensuring that documents are reviewed and approved according to specified contractual obligations before publication.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If full inter-departmental review of all published documents is implemented, then compliance with publishing rules is improved, but device complexity and operational difficulty increase significantly

Engineering Contradiction:
Improvecompliance with publishing rulesVSAvoidcomplexity of managing multiple projects
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent segments the publishing review process by creating separate workflows for different collaboration partners and document types. Each collaboration partner has their own specific workflow rules, allowing the system to manage complexity through division rather than requiring a single comprehensive review process for all documents.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system performs preliminary actions by automatically identifying applicable publishing rules and workflows before document publication. The workflow engine pre-configures review requirements based on document content analysis, allowing compliance checks to be initiated automatically without manual intervention to determine which reviews are needed.

Inventive Principle:
Principle #10Preliminary action

2Reliability

If advance review copies are provided to all collaboration partners, then contractual compliance is improved, but loss of time increases due to review delays

Engineering Contradiction:
Improvecontractual complianceVSAvoidtime for review process
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The system applies partial action by providing advance review copies only to collaboration partners whose specific publishing rules apply to each document. Rather than sending all documents to all partners for review, the workflow engine selectively routes documents based on content analysis and partnership agreements, reducing unnecessary review time while maintaining compliance.

Inventive Principle:
Principle #16Partial or excessive action

Solution Approach 2:

The system implements feedback mechanisms where collaboration partners review documents and provide approvals or corrections. The workflow engine tracks review status and automatically notifies authors of approval decisions, creating a closed-loop system that speeds up the overall process by eliminating manual follow-up and status tracking.

Inventive Principle:
Principle #23Feedback

3Productivity

If individual employees are allowed to publish information about the organization, then productivity and information dissemination are improved, but reliability of compliance decreases

Engineering Contradiction:
Improveinformation dissemination efficiencyVSAvoidcompliance with publishing rules
Core Design Contradiction:
ProductivityVSReliability

Solution Approach 1:

The system enables self-service by allowing individual employees to automatically publish information through the workflow engine. Authors can submit documents for publication, and the system automatically determines applicable workflows, routes documents for review if needed, and publishes approved content without requiring manual intervention from compliance officers for each document.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The workflow engine acts as an intermediary between individual authors and collaboration partners. It automatically matches documents with applicable publishing rules, routes them to the appropriate partners for review, and manages the approval process, thereby maintaining compliance while enabling individual productivity.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS10296557B2Content creation system configured to provide feedback on content coverage
Publication Date: 2019.05.21 INTERNATIONAL BUSINESS MACHINE CORPORATION
  • US10296557B2 patent drawing
  • US10296557B2 patent drawing
  • US10296557B2 patent drawing

AI summary

Embodiments of the invention may be used to improve enforcement and compliance with publishing rules in an automated and provable manner. Prior to publication, documents may be processed using publishing rules (workflows) based on conceptual analysis of document content. Additionally, embodiments of the invention include a content creation system configured to provide prompt feedback on content coverage. Such a system enables the creator of information to better understand what approval requirements apply to content they create and intend to publish, as the content is being created.