Content Delivery System for Telecommunications Calls

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Solution Overview

Problem

Existing telecommunications systems face challenges in delivering content to users during calls, particularly when the user's terminal is not equipped to handle certain modes of communication, such as video, due to limitations in display size or transmission data rate, or when nearby equipment with better capabilities is available.

Innovation Solution

A data-processing system monitors calls and selects a suitable telecommunications terminal and mode of communication to deliver relevant content based on the user's terminal, mode of communication, identity, location, and other factors, ensuring non-disruptive content delivery by bypassing or passing through the primary terminal as necessary.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If content is delivered to the primary terminal during a call, then content delivery is achieved, but the terminal capabilities are insufficient to handle certain modes of communication (e.g., video on small displays or low data rate connections)

Engineering Contradiction:
Improvecontent delivery capabilityVSAvoidterminal capability sufficiency
Core Design Contradiction:
Adaptability or versatilityVSReliability

Solution Approach 1:

The patent introduces a content delivery system that acts as an intermediary between the content source and the terminal. This system selects appropriate terminals based on their capabilities and routes content accordingly, ensuring that content is delivered to terminals that can properly handle it, rather than forcing delivery to the primary terminal regardless of its capabilities.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system changes the delivery parameters by selecting different terminals based on their capabilities (display size, data rate, communication mode) and adjusts content delivery parameters (mode of communication, terminal selection) to match the terminal's capabilities, thereby resolving the contradiction between delivering content and ensuring reliable reception.

Inventive Principle:
Principle #35Parameter changes

2Productivity

If content is delivered to the primary terminal, then content is transmitted, but the display size or transmission data rate is too low to handle useful video content

Engineering Contradiction:
Improvecontent transmission rateVSAvoiddisplay quality
Core Design Contradiction:
ProductivityVSManufacturing precision

Solution Approach 1:

The content delivery system serves as an intermediary that evaluates terminal capabilities and routes content to appropriate terminals. When the primary terminal has insufficient display or transmission capabilities, the system redirects content to secondary terminals that can properly handle it, ensuring both adequate transmission rate and display quality.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system dynamically changes delivery parameters by selecting terminals based on their display capabilities and transmission rates. This ensures that video content is only delivered to terminals with sufficient display size and data rate capabilities, resolving the contradiction between transmission productivity and display precision.

Inventive Principle:
Principle #35Parameter changes

3Adaptability or versatility

If content is delivered to nearby equipment with better capabilities, then content accessibility is improved, but the primary terminal's limitations are exploited rather than utilized

Engineering Contradiction:
Improvecontent accessibilityVSAvoidterminal utilization
Core Design Contradiction:
Adaptability or versatilityVSEase of operation

Solution Approach 1:

The content delivery system acts as an intermediary that balances content accessibility with terminal utilization. It evaluates both the primary terminal and nearby equipment capabilities, then selects the most appropriate terminal for content delivery, ensuring that content is accessible while also utilizing terminals appropriately based on their capabilities.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS8364125B2Content delivery to a telecommunications terminal that is associated with a call in progress
Publication Date: 2013.01.29 AVAYA INC
  • US8364125B2 patent drawing
  • US8364125B2 patent drawing
  • US8364125B2 patent drawing

AI summary

A method is disclosed that enables the delivery of relevant content to a telecommunications user engaged in a call. In particular, in the illustrative embodiments a telecommunications terminal that is to receive content is selected based on (i) a telecommunications terminal involved in a call and (ii) the mode of communication (e.g., voice, video, text, etc.) of the call. In addition, in the illustrative embodiments the second terminal to which content is to be delivered might also be based on one or more of the following: the identity of the user; the identity of other users involved in the call; the telecommunications terminal employed by the user for the call; other telecommunications terminals involved in the call; the date and time; the location of the user; and the location of other users involved in the call.