Content Interface Keyword Contact Linking
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Solution Overview
Problem
Conventional communication methods require users to exit or switch between applications to connect with contacts, leading to inconvenience and potential loss of context while consuming content, which may discourage users from establishing connections.
Innovation Solution
An apparatus and method that identifies keywords related to content presented on a user interface, determines associated contacts, and enables communication through email, text messages, phone calls, or voice messages without leaving the content interface, using a processor and memory with computer program code to facilitate seamless contact connection.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If users exit or switch between applications to connect with contacts, then communication can be established, but user convenience deteriorates and context may be lost
Solution Approach 1:
The patent combines the content viewing application and contact communication application into a single integrated interface. When a user views content, the system automatically identifies keywords and displays associated contacts within the same interface, eliminating the need to switch applications and allowing users to communicate while maintaining content context.
Solution Approach 2:
The system performs preliminary actions by automatically identifying keywords in the content and pre-fetching associated contacts before the user needs to communicate. This preparation occurs in the background, so when the user wants to connect with a contact, the interface is already ready with relevant contact information, reducing the time and steps required.
2Loss of information
If users switch between applications to communicate with contacts, then communication is possible, but context retention worsens
Solution Approach 1:
The patent merges the content display and contact communication functionalities into a single unified interface. This integration allows users to view content and communicate with contacts simultaneously without switching applications, thereby retaining the content context while enabling communication.
Solution Approach 2:
The system introduces an intermediary layer that bridges content and contacts. This intermediary automatically extracts keywords from content and maps them to associated contacts, creating a seamless connection between the two functions without requiring users to manually switch applications or lose context.
3Adaptability or versatility
If conventional communication methods are used, then contacts can be reached, but user engagement with content deteriorates
Solution Approach 1:
The patent implements a universal interface that performs multiple functions: displaying content, identifying keywords, finding associated contacts, and enabling communication. This multi-functional approach allows users to engage with content while simultaneously accessing communication capabilities, eliminating the need to choose between content consumption and contact connection.
Solution Approach 2:
The system provides self-service by automatically performing keyword identification and contact association without requiring user intervention. The interface adapts to user needs by presenting relevant contacts based on content context, making the communication process intuitive and maintaining user engagement with the content.
Data Source
AI summary
Mechanisms are described for determining a contact associated with keywords of content presented to a user and for enabling communication with the contact via the same user interface via which the content is presented. At least one keyword is identified relating to content presented to the user via the user interface, and a contact is determined that is associated with the keyword identified. A communication is then caused to be exchanged between the user and the contact determined in response to receipt of a communication input provided by the user. The communication input is received via the user interface presenting the content. In this way, a user can make quick connections to contacts for sharing information in the process of consuming content based on an analysis of keywords from the content.


