Content Moderation System Using Multi-Dimensional Reliability Scoring

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Solution Overview

Problem

Fake news dissemination undermines serious media coverage and makes it difficult for journalists to cover significant news stories due to the spread of deliberate misinformation.

Innovation Solution

A content moderation system that analyzes electronic documents to determine reliability scores, including content, author, and domain reliability, to identify and flag unreliable content, thereby reducing the propagation of fake news.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If multiple reliability measures (content, author, domain scores) are combined to accurately identify fake news, then the reliability of content moderation improves, but the system complexity increases

Engineering Contradiction:
Improvecontent moderation reliabilityVSAvoidsystem complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system segments the reliability assessment into three independent components: content reliability score (analyzing document features like sentiment, summary, multimedia), author reliability score (evaluating author credentials and publication history), and domain reliability score (assessing the hosting website's credibility). Each component is calculated separately using dedicated algorithms, then combined to form an overall reliability assessment. This segmentation allows complex moderation to be broken into manageable, specialized sub-tasks.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The content moderation system serves multiple functions through a single integrated platform: it evaluates content quality, verifies author credentials, assesses domain credibility, detects fake news, and provides reliability scoring. By consolidating these diverse functions into one system that processes electronic documents comprehensively, the patent achieves high reliability content moderation without requiring separate specialized systems for each function.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Measurement precision

If comprehensive analysis of electronic document features is performed to determine reliability scores, then the accuracy of fake news detection improves, but the processing time increases

Engineering Contradiction:
Improvefake news detection accuracyVSAvoidprocessing time
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The system performs preliminary analysis by first evaluating the domain reliability score and author reliability score before conducting the full content analysis. If the domain or author is already identified as unreliable through preliminary checks, the system can flag the document as potentially fake news without completing the entire comprehensive analysis pipeline. This preliminary action reduces processing time for obvious cases while maintaining detection accuracy.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system implements tiered analysis where not all documents receive the full extent of analysis. For documents from highly reliable domains and authors, the system may perform lighter content analysis. Conversely, for documents from questionable sources, the system applies more rigorous analysis. This partial action approach optimizes processing time by adapting the analysis depth to the specific document's risk profile while maintaining overall detection accuracy.

Inventive Principle:
Principle #16Partial or excessive action

Data Source

PatentUS11106718B2Content moderation system and indication of reliability of documents
Publication Date: 2021.08.31 ACCENTURE GLOBAL SOLUTIONS LTD
  • US11106718B2 patent drawing
  • US11106718B2 patent drawing
  • US11106718B2 patent drawing

AI summary

This document describes systems, methods, devices, and other techniques for performing content moderation. In some implementations, a computing device receives input data in relation to an electronic document. The computing device generates, based on the received input data, data representing one or more features of the electronic document and analyzes the generated data representing one or more features of the electronic document to determine one or more reliability scores indicating respective measures of reliability of the electronic document. The reliability scores include one or more of (i) a content reliability score, (ii), an author reliability score, and (iii) a domain reliability score. The computing device indicates, based on one or more of the reliability scores, whether the electronic document is reliable or not.