Content Server Engagement During Large File Uploads
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Solution Overview
Problem
The process of uploading large content files, such as videos and documents, from client computers to content servers can take several minutes to over an hour, leading to user disengagement during the upload and processing periods.
Innovation Solution
A content server predicts the upload and processing times based on metadata and client specifications, and transmits user engagement content to the client computer to keep users engaged during this time, matching the content duration to the predicted times.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If large content files are uploaded from client computer to content server, then content sharing capability is improved, but user engagement deteriorates due to long upload and processing times
Solution Approach 1:
The patent introduces an intermediary engagement content delivery mechanism that provides alternative content to users during the upload and processing wait time. This intermediary content serves as a mediator between the user and the slow upload process, maintaining user engagement without interfering with the actual file transfer operation.
Solution Approach 2:
The system performs preliminary actions by preparing and delivering engagement content to the user before the upload process completes. This preliminary delivery of alternative content ensures that users have something to engage with immediately, rather than facing a blank waiting screen during the upload process.
2Quantity of substance
If upload and processing times are extended to handle large files, then file size capacity is improved, but user experience deteriorates due to prolonged waiting periods
Solution Approach 1:
Engagement content acts as an intermediary element that improves user experience during the inevitable waiting period caused by large file uploads. The mediator content fills the temporal gap between file submission and processing completion, making the extended wait time more acceptable to users.
Solution Approach 2:
The patent converts the harmful effect of long wait times into a beneficial user experience by providing engagement content. What was originally a disadvantage (prolonged upload time) is transformed into an opportunity to deliver additional value to users through relevant content delivery.
3Loss of time
If engagement content is provided during upload, then user engagement is improved, but system complexity increases due to additional content management requirements
Solution Approach 1:
The content server performs multiple functions: it handles both the primary file upload/processing tasks and the secondary engagement content delivery. This multi-functionality allows the system to improve user engagement without requiring a completely separate system, thereby limiting the increase in overall system complexity.
Solution Approach 2:
The system changes parameters by selecting engagement content based on the predicted upload time duration. Different content parameters (duration, type, category) are selected dynamically according to the expected wait time, allowing flexible adaptation without complex hard-coded logic for each scenario.
Data Source
AI summary
A content server receives metadata describing content that is to be uploaded from a client computer to the content server. A prediction is made as to how long it will take to upload and/or process the content. Based on this predication, an appropriate-length user engagement content is transmitted to the client computer for a user to view while the content is being uploaded and/or processed.