Context-Aware Related Actions Server for Business Objects
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Solution Overview
Problem
Traditional search algorithms are inadequate in dealing with business objects, failing to target and provide relevant actions for users in business contexts, and are restrictive in scope, limiting user productivity.
Innovation Solution
A related actions server identifies and provides actions related to a data object based on contextual awareness, including business role, object type, specific instance, relationship, and channel of access, enhancing search results and user interactions within a work environment.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If traditional search algorithms are used, then search functionality is provided, but the search results are inadequate for business objects and do not provide relevant actions
Solution Approach 1:
The patent segments the search result by separating the data object information from the related actions. The search interface presents the business object details while independently identifying and displaying contextually relevant actions that can be performed on the object, allowing users to access both information and actions without confusion
Solution Approach 2:
The patent introduces an intermediary component that acts as a bridge between the search algorithm and the user interface. This intermediary analyzes the searched business object and dynamically determines which actions are relevant to the current context, business role, and object type, then presents these actions to the user alongside the search results
2Adaptability or versatility
If traditional applications focus on task at hand, then specific tasks can be completed, but the scope is restrictive and user productivity is limited
Solution Approach 1:
The patent implements dynamic adaptability by making the available actions context-dependent rather than static. The system dynamically determines which actions to display based on the currently viewed business object, the user's business role, and the operational context, allowing the scope of available actions to expand and contract based on what is most relevant to the current work situation
Solution Approach 2:
The patent adds a new dimension to traditional applications by layering contextual action recommendations over the existing task-oriented interface. This additional dimension provides users with awareness of related actions they might not have considered, expanding their operational scope without disrupting their current task flow
Data Source
AI summary
Methods and apparatuses enable providing an action related to a business object in response to receiving a request to access the business object. In one embodiment, a related action is identified based on a context of a work environment from which the request is generated. The context may include a business role of the requester, a type of the requested object, a specific instance of the object, a relationship of the requester to the specific instance, a channel from which the request is received, etc. The identified related action is provided to a consumer of the business object.