Context-Aware Information Retrieval for Software Applications

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Solution Overview

Problem

Users of complex software applications face challenges in accessing relevant information due to the lack of context consideration in search methodologies, leading to inefficiencies in finding necessary data within or outside the application, and uncertainty about how to access this information.

Innovation Solution

A system that identifies data space activity items while a user is working, determines relevant context elements, searches content locations within and external to the application, ranks content items based on relevance, and displays the most relevant information without user intervention.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If users manually create and refine search strings to find relevant information, then search precision may improve, but user time investment and operational complexity increase significantly

Engineering Contradiction:
Improvesearch precisionVSAvoiduser time investment
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The system performs preliminary analysis of the user's activity space, data space, and context elements before a search is initiated. By pre-processing and understanding the user's current workspace, data elements, and operational context, the system prepares relevance criteria in advance, eliminating the need for users to manually refine search strings and significantly reducing search time while maintaining high precision

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system autonomously determines context elements from the user's activity space and automatically searches content locations without requiring user intervention. The system serves itself by independently analyzing the user's workspace, identifying relevant context, and retrieving information based on predetermined relevance criteria, freeing users from manual search operations

Inventive Principle:
Principle #25Self-service

2Ease of operation

If traditional search methodologies are used without context consideration, then search operation simplicity is maintained, but information retrieval relevance deteriorates

Engineering Contradiction:
Improvesearch operation simplicityVSAvoidinformation retrieval relevance
Core Design Contradiction:
Ease of operationVSLoss of information

Solution Approach 1:

The system pre-analyzes the user's activity space, identified data space elements, and operational context before information retrieval. By determining context elements in advance based on the user's current workspace and data elements, the system ensures that relevant information is retrieved automatically without requiring complex user input, thus maintaining operational simplicity while improving retrieval relevance

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system continuously monitors and analyzes the user's activity space and data space elements, using this feedback to dynamically determine context elements and adjust information retrieval. This feedback mechanism ensures that the system adapts to the user's current context, maintaining both operational simplicity and high information retrieval relevance

Inventive Principle:
Principle #23Feedback

3Loss of information

If comprehensive context analysis is performed to determine relevant information, then information relevance improves, but system processing complexity increases

Engineering Contradiction:
Improveinformation relevanceVSAvoidsystem processing complexity
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The system segments the context analysis process into distinct components: analyzing the user's activity space, identifying data space elements, determining context elements, and searching content locations. By dividing the comprehensive context analysis into manageable segments, the system improves information relevance while keeping processing complexity manageable through modular organization

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system creates a universal framework that handles multiple aspects of context analysis (activity space, data space, context elements) through a single integrated process. This multi-functional approach allows the system to perform comprehensive context analysis for various types of information retrieval needs without proportionally increasing complexity, as the same framework handles diverse analysis requirements

Inventive Principle:
Principle #6Universality (Multi-functionality)

4Productivity

If automated information retrieval is implemented without user intervention, then productivity increases, but ease of operation may be compromised due to system complexity

Engineering Contradiction:
Improveinformation retrieval efficiencyVSAvoiduser interaction simplicity
Core Design Contradiction:
ProductivityVSEase of operation

Solution Approach 1:

The system autonomously performs information retrieval by analyzing the user's activity space, determining context elements, and searching content locations without requiring user intervention. This self-service capability dramatically improves productivity by automating the entire information retrieval process while maintaining ease of operation, as users simply need to access their workspace without needing to understand or configure the underlying complex processes

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS8600982B2Providing relevant information based on data space activity items
Publication Date: 2013.12.03 SAP SE
  • US8600982B2 patent drawing
  • US8600982B2 patent drawing
  • US8600982B2 patent drawing

AI summary

Various embodiments of systems and methods for providing relevant information based on data space activity items are described herein. Data space activity items of a user are identified while the user is working through an application. Several context elements relevant to each data space activity item are then determined. Content locations are searched to find content items relevant to the context elements. The content items are then ranked to determine relevant information. The relevant information can be accessed by the user when required.