Context Exchange for Single-Number Community Groups
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Solution Overview
Problem
Current telecommunications systems that use a common identifier for community experiences fail to provide real-time status and availability information among members, leading to sub-optimal communication handling and potential loss of connections due to unclear availability and incorrect handling of incoming communications.
Innovation Solution
A method for exchanging status notifications between terminals associated with a common identifier, allowing users to share context information and make informed decisions about accepting communications, with centralized management and real-time updates, and an optional countdown feature to encourage call acceptance.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If single-number services are offered to share community experiences, then user mobility and service flexibility are improved, but real-time status information exchange and communication coordination deteriorate
Solution Approach 1:
The patent introduces a message broker as an intermediary component that mediates communication between terminals sharing a common identifier. The message broker receives status notifications from one terminal, stores them, and forwards them to other terminals, enabling real-time information exchange without direct terminal-to-terminal communication. This resolves the information loss problem while preserving service flexibility.
Solution Approach 2:
The system implements feedback mechanisms where terminals publish their status (available, busy, away) to the message broker, which then distributes this feedback information to all other terminals in the group. This allows users to make informed decisions about communication acceptance based on real-time status information from other group members.
2Ease of operation
If users independently decide whether to accept communications, then individual autonomy is improved, but communication establishment efficiency deteriorates
Solution Approach 1:
Users perform preliminary actions by setting their availability status and communication preferences in advance. The system stores these preferences and automatically uses them to guide communication routing decisions. This allows individual autonomy in setting preferences while improving overall communication efficiency through automated decision-making based on pre-configured rules.
Solution Approach 2:
The system enables self-service by allowing users to define their own communication preferences and availability status. The message broker automatically routes incoming communications based on these self-defined preferences without requiring manual intervention, thus maintaining individual autonomy while significantly improving communication establishment efficiency.
3Device complexity
If no status information is exchanged between terminals, then system complexity is reduced, but communication coordination and availability awareness deteriorate
Solution Approach 1:
The message broker serves as a centralized intermediary that handles all status information exchange between terminals. Each terminal only needs to communicate with the broker, not with every other terminal directly. This maintains low terminal complexity while achieving reliable communication coordination through the centralized broker that manages status information distribution.
Data Source
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AI summary
Method allowing an exchange of context information within a group of users sharing one and the same identifier. The invention relates to a method of transmitting information between at least one first terminal UTi (for i=1 to 3) and a second terminal UTj (for i ? j) associated with a common identifier. The method according to the invention includes a step of sending by the first terminal UTi of a notification of state Ntf(Ti) intended at least for the second terminal UTj (for i ? j) and carrying an item of information relating to the context in which a user USRi of said first terminal UTi finds himself. The invention allows members of a community of users USRi which is identified by means of a unique telephone number Idg to avail themselves of context information relating to the other members of the community at any moment, and in particular at the precise moment at which a setup request Cm Rq(CTId) for establishing a communication is presented to them.