Context Pane for Group Communication Channel Membership Visibility

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Solution Overview

Problem

Conventional group-based communication platforms lack visibility into communication channel membership, leading to security risks and inefficient resource allocation due to unintentional sharing of information with external groups, resulting in potential security breaches and wasted computing resources.

Innovation Solution

The system programmatically generates and renders a context pane within the user interface to provide contextual information about channel membership, using machine learning and work graph data structures to inform the determination of content, including membership status, external sharing, guests, and suggested topics, thereby enhancing user awareness and security.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If the communication platform provides comprehensive channel membership information, then user awareness and security are improved, but interface complexity and information clutter increase

Engineering Contradiction:
ImprovesecurityVSAvoidinterface complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent segments channel membership information into distinct categories (members, guests, external groups) and presents them in a structured context pane. This segmentation allows comprehensive security information to be displayed without creating interface clutter, as each category is clearly delineated and organized.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent adds a new dimensional layer to the communication interface by introducing a context pane that displays membership information alongside the main communication area. This dimensional addition provides comprehensive security visibility without interfering with the primary communication function, effectively resolving the contradiction between information completeness and interface simplicity.

Inventive Principle:
Principle #17Another dimension (Dimensionality change)

2Reliability

If the system displays detailed channel membership context, then unintended sharing is reduced, but computing resources are consumed

Engineering Contradiction:
ImprovesecurityVSAvoidcomputing resources
Core Design Contradiction:
ReliabilityVSUse of energy by moving object

Solution Approach 1:

The patent implements preliminary action by pre-computing and caching channel membership information in work graph data structures. This allows the system to quickly retrieve and display membership context without performing intensive computations in real-time, thereby reducing computing resource consumption while maintaining security awareness.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The patent creates simplified copies of membership information in the context pane rather than displaying the entire detailed membership dataset. This copying approach provides sufficient security context for users to make informed decisions while consuming minimal computing resources for data processing and display.

Inventive Principle:
Principle #26Copying

3Ease of operation

If machine learning models are used to determine context pane content, then user experience is optimized, but system complexity increases

Engineering Contradiction:
Improveuser experienceVSAvoidsystem complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The patent introduces work graph data structures as an intermediary layer between the communication platform data and the machine learning models. This intermediary structure organizes and pre-processes membership information, making it more efficient for ML processing while reducing the direct complexity burden on the system architecture.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS20240089318A1Dynamically Generated Context Pane Within A Group-Based Communication Interface
Publication Date: 2024.03.14 SALESFORCE INC
  • US20240089318A1 patent drawing
  • US20240089318A1 patent drawing
  • US20240089318A1 patent drawing

AI summary

Various examples of the present disclosure can be directed to programmatically generating and rendering for display a context pane within a group-based communication interface. In some examples, the context pane comprises context pane content representative of channel membership associated with a communication channel identifier with which the group-based communication interface is associated. Group-based communication objects of a group-based communication data corpus can be utilized (e.g., by way of a trained machine learning model and/or work graph data structures) to inform the determination of context pane content.