Contextual Ad Insertion via User Intent Recognition

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Solution Overview

Problem

Existing online advertising methods, such as banner ads and pop-ups, are disruptive and contextually irrelevant, leading to low user tolerance and poor click-through rates on websites featuring user-generated content, as they fail to effectively recognize and respond to user intentions within online conversations.

Innovation Solution

Systems and methods that analyze user intentions from online conversations to deliver relevant content by determining intention types and topics, scoring potential actions, and presenting contextually relevant creatives or advertisements, integrating these signals with user profiles to enhance advertising relevance.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of energy

If traditional banner ads and pop-ups are used for online advertising, then advertising revenue can be generated, but user experience deteriorates and click-through rates remain low due to disruptive placement and contextual irrelevance

Engineering Contradiction:
Improveuser toleranceVSAvoidclick-through rate
Core Design Contradiction:
Loss of energyVSProductivity

Solution Approach 1:

The patent applies local quality by placing advertisements specifically within online conversations at locations contextually relevant to the user's intent, rather than using uniform banner placements. The system analyzes conversation content to identify intent signals and inserts ads only where they naturally fit, making the advertising experience locally optimized for each user context.

Inventive Principle:
Principle #3Local quality

Solution Approach 2:

The system changes the parameter of advertisement placement from fixed positional banners to dynamic content-based insertion points. By monitoring user intent signals in real-time and adjusting ad placement based on conversation context, the system transforms static advertising into a dynamic process that adapts to user needs, thereby improving both user tolerance and click-through rates.

Inventive Principle:
Principle #35Parameter changes

2Loss of information

If advertisements are placed in prominent locations on web pages, then visibility increases, but user experience deteriorates due to interruption of content consumption

Engineering Contradiction:
Improveadvertising visibilityVSAvoidcontent interaction
Core Design Contradiction:
Loss of informationVSEase of operation

Solution Approach 1:

The patent uses the online conversation itself as an intermediary medium to deliver advertisements. Rather than placing ads as separate banners that interrupt content consumption, the system integrates ads within the conversational flow, using the conversation context as a bridge between the user and the advertising message. This mediator approach allows ads to be delivered without breaking the user's content interaction.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system performs preliminary analysis of the conversation context and user intent before inserting advertisements. By pre-identifying relevant intent signals and determining optimal insertion points, the system prepares the advertising delivery in advance, ensuring that ads appear naturally within the conversation flow rather than interrupting it. This preliminary action enables seamless integration of ads without disrupting user experience.

Inventive Principle:
Principle #10Preliminary action

3Ease of manufacture

If generic advertisements are displayed to all users, then advertising deployment is simple, but relevance to user needs decreases leading to low engagement

Engineering Contradiction:
Improveadvertising deploymentVSAvoidadvertising relevance
Core Design Contradiction:
Ease of manufactureVSAdaptability or versatility

Solution Approach 1:

The patent transforms static generic advertisements into dynamic, context-aware ad selections. The system continuously monitors user intent signals in real-time and adjusts ad content based on the current conversation context and user needs. This dynamic approach allows the advertising system to adapt to each user's specific situation while maintaining automated deployment through intent signal analysis and matching algorithms.

Inventive Principle:
Principle #15Dynamics

Data Source

PatentUS8521818B2Methods and apparatus for recognizing and acting upon user intentions expressed in on-line conversations and similar environments
Publication Date: 2013.08.27 GENESYS CLOUD SERVICES INC
  • US8521818B2 patent drawing
  • US8521818B2 patent drawing
  • US8521818B2 patent drawing

AI summary

Intentions of a user as expressed in an on-line conversation or other user generated content (UGC) are identified and subsequently acted upon, for example by bringing relevant or related content to the attention of the user and/or making others aware of the conversation. The intention signals derived from the UGC may be used to fashion or update a user profile or inform a broader view of the individual associated with the UGC.