Contextual Call Notification Interface for Mobile Devices

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Solution Overview

Problem

Current methods for providing contextual call notifications on electronic devices are cumbersome and inefficient, requiring complex user interfaces and consuming excessive time and device energy, particularly in battery-operated devices.

Innovation Solution

An electronic device method that receives an incoming voice communication indication, obtains contextual information about the caller's intent, and displays a notification including this information, allowing users to accept or decline calls more efficiently by detecting user input and establishing or forgoing a voice communication session accordingly.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If existing techniques are used to provide contextual call notifications, then users can receive call notifications with caller information, but the user interface becomes complex and time-consuming requiring multiple key presses or keystrokes

Engineering Contradiction:
Improveease of operationVSAvoiduser interface complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The system automatically obtains contextual information about the caller and generates the notification content without requiring user input or interaction. The device serves itself by autonomously gathering information from multiple sources and presenting it in a ready-to-display format, eliminating the need for users to navigate complex interfaces to obtain call information.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

Contextual information about the caller is obtained and processed in advance before the user needs to respond to the call. The system performs preliminary actions of gathering caller information, determining context, and preparing the notification content ahead of time, so that when the user receives the notification, the information is already ready for immediate display and decision-making.

Inventive Principle:
Principle #10Preliminary action

2Productivity

If existing techniques are used to provide contextual call notifications, then users can receive call notifications, but more time is required which wastes user time and device energy

Engineering Contradiction:
Improvenotification speedVSAvoidtime consumption
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The system performs preliminary actions to obtain contextual information and prepare the notification content before the user needs to respond. By gathering and processing caller information in advance, the system eliminates delays associated with real-time information gathering during user interaction, thereby reducing overall response time and energy consumption.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system maintains continuous operation by efficiently obtaining and processing contextual information without interrupting other device functions. The useful action of generating contextual notifications continues seamlessly in the background, minimizing the time the device is in a high-energy state and reducing overall power consumption while maintaining high productivity.

Inventive Principle:
Principle #20Continuity of useful action

3Ease of operation

If existing techniques are used to provide contextual call notifications, then users can interact with call information, but device energy is excessively consumed particularly in battery-operated devices

Engineering Contradiction:
Improveuser interaction efficiencyVSAvoiddevice energy consumption
Core Design Contradiction:
Ease of operationVSUse of energy by moving object

Solution Approach 1:

The device autonomously obtains and processes contextual information without requiring continuous user interaction or input. By serving itself through automated information gathering and processing, the system reduces the energy that would otherwise be consumed by waiting for and processing user commands, thereby improving energy efficiency while maintaining ease of operation through automated functionality.

Inventive Principle:
Principle #25Self-service

4Ease of operation

If contextual information is obtained and displayed in the notification, then cognitive burden on the user is reduced, but the notification system becomes more complex

Engineering Contradiction:
Improvecognitive burdenVSAvoidnotification system complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The system automatically obtains contextual information from multiple sources and processes it into meaningful content for the notification without requiring user involvement. By serving itself through autonomous information gathering and processing, the system reduces the cognitive burden on users while the complexity is contained within the automated system rather than being visible in the user interface.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system uses an intermediary processing layer that automatically translates raw caller information into contextualized notification content. This intermediary function of automatically obtaining and processing information from multiple sources and converting it into user-friendly notifications reduces cognitive burden on users while managing system complexity through automated mediation rather than manual user processing.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS9961521B2Contextual call notification user interface
Publication Date: 2018.05.01 APPLE INC
  • US9961521B2 patent drawing
  • US9961521B2 patent drawing
  • US9961521B2 patent drawing

AI summary

The present disclosure generally relates to providing a contextual call notification. An electronic device receives an indication of an incoming voice communication associated with a caller. The electronic device obtains contextual information that is indicative of a likely intent of the caller and is distinct from an identity of the caller. In response to receiving the indication, the electronic device displays a notification that represents the voice communication. While displaying the notification, the electronic device detects a user input. In response to detecting the user input, the electronic device, in accordance with a determination that the user input includes a request to accept the incoming voice communication, establishes a voice communication session between the user and the caller, and, in accordance with a determination that the user input does not include a request to accept the incoming voice communication, forgoes establishing a voice communication session.