Contextual Content Insertion Engine for User Conversations

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Solution Overview

Problem

Current Web-based advertising models are ineffective in inserting relevant content into websites hosting user-generated content (UGC) and conversational content, as they often disrupt the user experience with contextually irrelevant advertisements.

Innovation Solution

A system and method that uses a matching engine to analyze content on both takeoff and landing pages, detecting conversational indicators and user interactions to select and display contextually relevant links and creatives, such as links, text, and visual elements, that enhance the conversation without being disruptive.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Quantity of substance

If traditional Web-based advertising models are used to insert advertisements into websites hosting user-generated content, then advertising revenue can be generated, but the user experience deteriorates due to contextually irrelevant and disruptive advertisements

Engineering Contradiction:
Improveadvertising revenueVSAvoiduser experience
Core Design Contradiction:
Quantity of substanceVSEase of operation

Solution Approach 1:

The patent applies local quality by making advertisement placement context-specific. The system analyzes the local context of each user-generated content item (such as comments, posts, or discussions) and inserts advertisements that are locally relevant to that specific context, rather than using uniform advertisement placement across the entire website. This ensures that ads appear in locations and with content that matches the local thematic quality of the surrounding user-generated content.

Inventive Principle:
Principle #3Local quality

Solution Approach 2:

The patent employs parameter changes by dynamically adjusting advertisement insertion parameters based on contextual analysis. The system changes parameters such as advertisement timing, placement location, content type, and relevance thresholds according to the analyzed context of user-generated content. This allows the advertisement insertion to adapt its parameters to match the contextual characteristics of different content areas, improving both relevance and user experience.

Inventive Principle:
Principle #35Parameter changes

2Quantity of substance

If advertisements are inserted into user-generated content websites, then website operators can offset content production costs, but contributors' tolerance for advertisements decreases due to perceived irrelevance

Engineering Contradiction:
Improvecontent production fundingVSAvoidcontributor tolerance
Core Design Contradiction:
Quantity of substanceVSReliability

Solution Approach 1:

The patent implements feedback mechanisms where the system continuously monitors and analyzes user interactions with advertisements and user-generated content. This feedback loop allows the system to learn from user behavior patterns, refine its contextual analysis algorithms, and improve advertisement relevance over time. By incorporating feedback from contributor responses and engagement metrics, the system adapts its advertisement insertion strategy to maintain contributor tolerance while sustaining funding.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The patent applies preliminary action by pre-analyzing user-generated content contexts before advertisement insertion. The system performs contextual analysis, topic identification, and relevance assessment in advance of advertisement placement, ensuring that advertisements are pre-matched to appropriate contexts. This preliminary preparation prevents irrelevant advertisements from being inserted, thereby maintaining contributor tolerance while enabling sustainable content production funding.

Inventive Principle:
Principle #10Preliminary action

3Loss of information

If contextually relevant advertisements are inserted into conversations, then user helpfulness increases, but system complexity increases due to matching engine requirements

Engineering Contradiction:
Improveinformation relevanceVSAvoidsystem complexity
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The patent introduces an intermediary component (the matching engine) that acts as a mediator between user-generated content and advertisements. This intermediary analyzes the contextual information from user-generated content, matches it with appropriate advertisements, and inserts them seamlessly. By using this intermediary layer, the system manages the complexity of contextual matching while maintaining high information relevance, as the intermediary handles the sophisticated analysis and matching tasks centrally.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent applies universality by designing the matching engine to perform multiple functions within a single system component. The matching engine simultaneously conducts contextual analysis, topic identification, advertisement selection, relevance scoring, and insertion timing decisions. This multi-functional approach consolidates what would otherwise require multiple separate systems, managing overall system complexity while achieving high information relevance through integrated processing.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS10567329B2Methods and apparatus for inserting content into conversations in on-line and digital environments
Publication Date: 2020.02.18 GENESYS CLOUD SERVICES INC
  • US10567329B2 patent drawing
  • US10567329B2 patent drawing
  • US10567329B2 patent drawing

AI summary

Content is inserted into conversations hosted on a takeoff site using creatives that provide lures and links to other material that users engaged in the conversation might find helpful and relevant. Such insertions are made in a contextually meaningful fashion through the use of a matching and decision process that determines best candidate creatives and an appropriate time and place for their insertion into the conversation.