Contextual Injection System for Reducing Response Latency

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Solution Overview

Problem

Current systems for delivering contextual services are inefficient due to high latency and static responses, which fail to predict user needs effectively, leading to prolonged time and resource consumption in obtaining desired information.

Innovation Solution

A system that anticipates secondary requests based on user data and context, allowing for simultaneous retrieval and transmission of responses to initial and secondary requests, with permissions adjusted dynamically based on confidence scores and privacy settings.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of time

If the system retrieves responses sequentially for each user request, then processing accuracy is maintained, but response time and latency increase

Engineering Contradiction:
Improveresponse timeVSAvoidprocessing complexity
Core Design Contradiction:
Loss of timeVSDevice complexity

Solution Approach 1:

The system performs preliminary actions by anticipating secondary requests before they are actually made by the user. When a user submits an initial request, the system analyzes the context and proactively retrieves responses to predicted secondary requests in advance, storing them in temporary memory. This eliminates the need to wait for sequential user requests, significantly reducing latency and improving response time without compromising processing accuracy.

Inventive Principle:
Principle #10Preliminary action

2Adaptability or versatility

If the system provides static menu-driven responses, then system simplicity is maintained, but user need prediction capability is lost

Engineering Contradiction:
Improveuser need predictionVSAvoidsystem complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The system transitions from static menu-driven responses to dynamic contextual responses. It continuously analyzes user input, maintains conversation context in memory, and adapts its responses based on the evolving dialogue state and predicted user needs. This dynamic behavior enables the system to anticipate and respond to user needs proactively, significantly improving adaptability while managing complexity through structured context management and probabilistic prediction models.

Inventive Principle:
Principle #15Dynamics

3Ease of operation

If the system transmits only the initial request response, then data transmission efficiency is maintained, but user experience quality deteriorates

Engineering Contradiction:
Improveuser experienceVSAvoidprocessing energy
Core Design Contradiction:
Ease of operationVSLoss of energy

Solution Approach 1:

The system applies partial action by selectively transmitting additional information beyond the initial request response. Instead of retrieving and transmitting all possible secondary responses, it uses confidence score thresholds to determine which anticipated responses are worth transmitting. This approach enhances user experience by providing relevant proactive information while avoiding excessive processing energy consumption by filtering out low-probability predictions.

Inventive Principle:
Principle #16Partial or excessive action

Data Source

PatentUS11159519B2Contextual injection
Publication Date: 2021.10.26 AMERICAN EXPRESS TRAVEL RELATED SERVICES CO INC
  • US11159519B2 patent drawing
  • US11159519B2 patent drawing
  • US11159519B2 patent drawing

AI summary

A system may deliver contextual services with dynamic intelligent behavior. The system may receive a first request from a device of a user. The system may retrieve a response to the request. The system may anticipate that the user is going to make a second request. The system may retrieve a response to the second request. The system may store the response to the second request in a temporary memory, such that the response may be quickly transmitted to the device if the user submits the second request. In some cases, the system may transmit the response to the second request without the user submitting the second request.