Contextual Sentiment Analysis for Multi-Competitor Texts

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Solution Overview

Problem

Existing sentiment analysis systems are not accurate in determining the sentiment of multi-competitor referenced texts, neglecting brand-specific comments and failing to provide reliable sentiment prediction for target brands within the context of competitors, leading to unusable tonalities for business strategies.

Innovation Solution

A method and system for contextual sentiment analysis using AI models to identify keywords, determine patterns, and calculate tonality scores for competitor and target entities within texts, allowing for precise sentiment determination and notification.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If existing sentiment analysis systems are used to analyze multi-competitor referenced texts, then the analysis process is simple, but the accuracy of sentiment determination is poor

Engineering Contradiction:
Improvesentiment determination accuracyVSAvoidsystem complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The patent segments the sentiment analysis process into distinct modules: text identification module, pattern determination module, placement identification module, and tonality score determination module. Each module handles a specific aspect of the analysis, improving overall accuracy while maintaining manageable system complexity through functional decomposition.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent introduces intermediary elements such as pattern lexicons, AI models, and tonality scores that mediate between the input text and final sentiment determination. These intermediaries enable more precise sentiment analysis by breaking down the complex task into measurable components.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Measurement precision

If broad text identification is used to capture all competitor references, then the quantity of analyzed texts is high, but the precision of brand-specific sentiment analysis is low

Engineering Contradiction:
Improvebrand-specific sentiment precisionVSAvoidquantity of analyzed texts
Core Design Contradiction:
Measurement precisionVSQuantity of substance

Solution Approach 1:

The patent applies local quality by creating pattern lexicons specific to each brand and analyzing the placement of brand names within text patterns. This allows the system to maintain high brand-specific precision while processing a focused quantity of relevant texts, rather than analyzing all possible competitor references uniformly.

Inventive Principle:
Principle #3Local quality

3Reliability

If conventional sentiment analysis is used without contextual understanding, then the processing speed is fast, but the reliability of sentiment prediction is poor

Engineering Contradiction:
Improvesentiment prediction reliabilityVSAvoidprocessing speed
Core Design Contradiction:
ReliabilityVSProductivity

Solution Approach 1:

The patent performs preliminary actions by pre-defining pattern lexicons, training AI models with contextual data, and establishing placement patterns before actual sentiment analysis. This preparation enables the system to maintain high processing speed during operation while ensuring reliable sentiment predictions through pre-established contextual understanding.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS20230306447A1Method and system for contextual sentiment analysis of competitor referenced texts
Publication Date: 2023.09.28 INFOSYS LTD
  • US20230306447A1 patent drawing
  • US20230306447A1 patent drawing
  • US20230306447A1 patent drawing

AI summary

Disclosed herein is method and system for contextual sentiment analysis of competitor referenced texts. The method comprises obtaining, by a system a plurality of texts and a lexicon comprising keywords indicating a competitor entity and a target entity. Further, identifying texts from the plurality of texts including the keywords. Furthermore, determining a pattern from a plurality of patterns in the texts using Artificial Intelligence (AI) models. Furthermore, identifying a placement of the competitor entity and the target entity in the texts using the AI models. Furthermore, determining for each of the texts, a tonality score indicating a tone towards the target entity based on the placement of the target entity and the pattern. Furthermore, determining a sentiment for each of the texts based on the tonality score. Finally, notifying the sentiment towards the target entity on a notification unit.