Contextual Service Recommendation via In-App Shortcut Entry
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Solution Overview
Problem
The inefficiency in user operation due to frequent switching between applications on electronic devices, causing interruptions and reduced operation efficiency, is addressed by recommending services based on reference information and using a shortcut entry to prompt users, thereby reducing operation steps and maintaining application continuity.
Innovation Solution
A service recommendation method that updates an interface with a shortcut entry upon user interaction, displaying a non-full-screen interface to suggest relevant services, utilizing semantic analysis and user behavior data to enhance accuracy and relevance of service suggestions.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If a user frequently switches between applications to complete operations, then the user can access multiple services, but the operation efficiency decreases and the current application process is interrupted
Solution Approach 1:
The system pre-processes information in the current interface to identify potential service needs, and prepares shortcut entries in advance. When the user interacts with the information, the recommended service is already ready to be accessed directly, eliminating the need to switch applications and maintaining operational continuity.
2Ease of operation
If the user leaves the current application to use another application, then the user can access recommended services, but the current application process is interrupted and operation efficiency decreases
Solution Approach 1:
The recommended service interface is nested within the current application interface through a shortcut entry. The user can access the recommended service directly from the current interface without exiting, creating a nested interaction model where multiple services are accessible within a single application context, thus saving time and maintaining workflow continuity.
3Measurement precision
If the system provides detailed service recommendations, then the user can find suitable services, but the interface complexity increases
Solution Approach 1:
The system extracts only the essential service recommendation information and presents it through a simplified shortcut entry in the current interface. Detailed service information is omitted from the main interface, and users can access full details only when needed through the shortcut, thus maintaining interface simplicity while preserving recommendation accuracy.
Data Source
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AI summary
A service recommendation method and an electronic device are disclosed. In the method, based on information included in a current display interface of the electronic device, when detecting an operation on first information included in the current display interface, the electronic device may use the first information as reference information, and perform service recommendation on a user. Then, when determining that there is a recommended service, the electronic device may prompt, by using a shortcut entry, the user to view the recommended service, for example, may prompt the user by using a blinking prompt bar. In this way, the user can directly view the recommended service by using the shortcut entry, and the user does not need to manually open another application or another display interface based on the first information. This can reduce operation steps of the user, improve operation efficiency, and improve use convenience and experience of the user.