Contextual Recommendation Modeling for Accurate Tipping Guidance

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Solution Overview

Problem

Existing data analysis systems struggle to accurately and reliably determine tipping behavior and etiquette due to the inability to differentiate between human-written and machine-generated content, lack of clear data support, and insufficient context consideration, leading to inaccurate recommendations.

Innovation Solution

A recommendation system that utilizes transaction-level and item-level data, combined with machine learning models trained on contextual data, to model and predict tipping behaviors across various service categories and circumstances, providing personalized recommendations based on user location and current contexts.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If existing data analysis systems are used to determine tipping behavior, then the system is simple to operate, but the accuracy and reliability of tipping recommendations is insufficient

Engineering Contradiction:
Improveaccuracy of tipping behavior determinationVSAvoidsystem complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The patent segments the analysis into multiple layers: transaction-level data analysis, item-level data analysis, and contextual factor analysis. Each layer processes specific aspects of tipping behavior independently, then combines results to achieve high accuracy without overwhelming system complexity

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system implements optional contextual analysis modules that can be activated based on specific needs. Core tipping behavior analysis is always performed, while additional contextual factors (weather, location, time) are added selectively to balance accuracy requirements with system complexity

Inventive Principle:
Principle #16Partial or excessive action

2Reliability

If contextual data is incorporated into the analysis, then the reliability of recommendations improves, but the difficulty of detecting and measuring increases

Engineering Contradiction:
Improvereliability of tipping recommendationsVSAvoiddifficulty of processing contextual data
Core Design Contradiction:
ReliabilityVSDifficulty of detecting and measuring

Solution Approach 1:

The patent introduces intermediary processing layers that aggregate and normalize contextual data before feeding it into the recommendation engine. Contextual factors from multiple sources (weather services, location data, time information) are standardized through intermediate processing, reducing the complexity of direct measurement and integration

Inventive Principle:
Principle #24Intermediary (Mediator)

3Measurement precision

If machine learning models are trained on transaction-level and item-level data, then the accuracy of behavior prediction improves, but the loss of time for data processing increases

Engineering Contradiction:
Improveprediction accuracy of tipping behaviorVSAvoiddata processing time
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The system performs preliminary aggregation and preprocessing of transaction-level and item-level data during off-peak periods. Historical data is pre-processed into standardized formats, and machine learning models are trained in advance on representative samples, reducing real-time processing requirements while maintaining high prediction accuracy

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS12567078B2Contextual recommendations based on behavioral analytics
Publication Date: 2026.03.03 CAPITAL ONE SERVICES LLC
  • US12567078B2 patent drawing
  • US12567078B2 patent drawing
  • US12567078B2 patent drawing

AI summary

In some implementations, a recommendation system may receive historical records. The recommendation system may determine a supplemental value added to a base value for each historical record associated with one or more service categories in which a total value customarily includes a base value and a supplemental value. The recommendation system may train one or more machine learning models to model behaviors related to the supplemental value customarily added to the base value when transactions are performed in the one or more service categories. The recommendation system may generate one or more recommendations related to the one or more service categories based on a current context including a location of a user device. The recommendation system may provide the one or more recommendations to the user device based on the current context of the user device.