Selective Contract Amendment for Multi-Site Telecom Agreements
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Solution Overview
Problem
Existing solutions for amending large customer agreements in telecommunication contracts are complex and inefficient, requiring extensive searches and manual updates across multiple sites and services, without adequate support for streamlined amendment processes.
Innovation Solution
A system and method for selectively amending customer agreements, allowing users to update specific portions of a contract through a user interface, copying eligible templates and sites, and applying predefined rates to form an amended version, while ensuring only relevant parts of the agreement are changed.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If manual amendment process is used to update customer agreements, then completeness of contract review is improved, but complexity of the amendment process increases and productivity decreases
Solution Approach 1:
The patent segments the large customer agreement into multiple manageable components including sites, services, and configurations. Each element can be independently identified, reviewed, and amended. The system divides the amendment process into discrete steps: selecting specific sites/services to amend, reviewing applicable terms, and applying changes only to selected portions rather than the entire contract.
Solution Approach 2:
The patent introduces an intermediary computer system that acts as a mediator between the original contract and the amendment process. This system automatically searches previous amendments and agreements, retrieves current service configurations and site information, and presents relevant contract portions to users for review before amendment, reducing manual complexity while maintaining completeness.
2Measurement precision
If manual amendment process is used to update customer agreements, then accuracy of service configuration is improved, but time consumption increases and productivity decreases
Solution Approach 1:
The patent performs preliminary actions by automatically searching and retrieving current service configurations, site information, and previous amendments before the user begins the amendment process. The system pre-loads relevant contract portions, service details, and configuration data, so that when users review and amend contracts, accurate information is already available without requiring manual research or data gathering.
3Reliability
If full contract duplication is performed for amendments, then completeness of record keeping is improved, but resource usage increases and productivity decreases
Solution Approach 1:
The patent extracts only the specific portions of the contract that need to be amended rather than duplicating the entire contract. The system identifies and isolates specific sites, services, or configurations that require changes, retrieves only those relevant sections for review and amendment, and updates only the extracted portions while maintaining links to the original contract, thereby reducing resource usage while preserving record-keeping completeness.
Data Source
AI summary
As described herein, a system, method, and computer program are provided for selectively amending a large customer agreement. A written contract for a customer representing an agreement to provision a plurality of telecommunication services at a plurality of sites of the customer is accessed. A user interface is provided presenting, as a plurality of selectable elements, a plurality of items in the written contract. An update to the written contract is received via the user interface. The update is processed as a selective amendment to the written contract to form an amended version of the written contract.