Communication Convergence Platform for Automated Device Activation

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Solution Overview

Problem

Existing methods for activating new mobile devices are complex and time-consuming, posing obstacles to efficiently integrating devices into wireless communication networks, particularly in emerging markets where rapid growth in wireless connectivity demands increased activation and management capacity.

Innovation Solution

A communication convergence platform that receives activation requests from subscriber devices, identifies selected service providers, composes service activation requests compatible with communication protocols, and transmits these requests to the identified providers, maintaining lists of service providers and protocols, enabling automated activation and management of emerging wireless-enabled devices.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If existing activation procedures are used, then service providers can activate devices, but the process becomes complex and time-consuming

Engineering Contradiction:
Improvedevice activation speedVSAvoidactivation procedure complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The patent introduces a service integration platform as an intermediary between device manufacturers and communication service providers. This platform contains a database of service provider information and communication protocols, automatically matching devices with appropriate service providers and translating between different protocols, thereby simplifying the activation process and reducing complexity while maintaining productivity

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The service integration platform provides universal functionality by maintaining a comprehensive database that supports multiple service providers and various communication protocols simultaneously. This multi-functional approach allows the system to handle diverse device types and service provider requirements through a single unified interface, improving activation speed without increasing procedural complexity

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Adaptability or versatility

If service personnel conduct activation at retail outlets, then devices can be activated, but it poses obstacles to efficiently integrating expanding mobile devices into wireless networks

Engineering Contradiction:
Improvedevice integration capabilityVSAvoidactivation time
Core Design Contradiction:
Adaptability or versatilityVSLoss of time

Solution Approach 1:

The system enables self-service activation where devices can automatically register with service providers without requiring service personnel at retail outlets. The service integration platform provides automated device registration and activation capabilities that work across multiple service providers, greatly reducing activation time while maintaining adaptability to handle various device types through protocol translation and database matching

Inventive Principle:
Principle #25Self-service

Data Source

PatentEP2594094B1System and method for intermediating between subscriber devices and communication service providers
Publication Date: 2016.03.23 SYNCHRONOSS TECHNOLOGIES INC
  • EP2594094B1 patent drawingFigure 1
  • EP2594094B1 patent drawingFigure 2
  • EP2594094B1 patent drawingFigure 3

AI summary

A system and method are disclosed which may include receiving an activation request from a first subscriber device at a communication convergence platform; identifying a service provider associated the first subscriber device; composing a service activation request compatible with a communication protocol for the identified service provider; and transmitting the service activation request from the platform to the identified service provider.