Conversation Thread Classification and Summarization
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Solution Overview
Problem
Users of instant messaging platforms face difficulties in accessing and verifying previous conversations within a chatroom, as only the last conversation is typically displayed, making it hard to track current conversations or main topics among other users.
Innovation Solution
A method and system for classifying messages into conversation threads, providing a conversation session list, and generating conversation summaries upon user request, allowing users to view summarized conversations by period, contact, or subject, using a computer apparatus with a processor configured to execute these instructions.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If only the last conversation is displayed in each chatroom, then the interface remains simple and easy to navigate, but the user cannot readily verify current conversations or previous conversations
Solution Approach 1:
The patent segments the conversation interface by creating a separate conversation thread list that displays multiple conversation threads (including previous conversations) independently from the main chatroom view. This allows users to access conversation history through a structured list format without cluttering the main chat interface, thus maintaining ease of navigation while preserving access to conversation history.
2Loss of information
If all messages are displayed in the chatroom list, then complete conversation history is visible, but the interface becomes complex and difficult to navigate
Solution Approach 1:
The patent extracts the conversation thread information from the main chatroom interface and places it in a separate, dedicated conversation thread list. This extraction allows the main chatroom interface to remain simple and focused on current messaging, while the separate list provides comprehensive access to conversation history without adding complexity to the primary interaction area.
3Difficulty of detecting and measuring
If conversation threads are organized by period, contact, or subject, then users can easily find specific conversations, but the system requires complex classification and processing
Solution Approach 1:
The patent applies local quality by providing different classification perspectives (period, contact, subject) as optional views within the conversation thread list, rather than forcing a single complex classification system. Users can select the classification mode that best suits their current needs, allowing the system to maintain simplicity while providing sophisticated organization capabilities when required.
Data Source
AI summary
Disclosed are methods and systems for displaying a conversation thread. A conversation thread displaying method including classifying messages transmitted and received through at least one conversation session to generate a conversation thread for each of the at least one conversation session, providing a conversation session list, displaying messages of a selected conversation thread selected from the conversation session list, receiving a conversation summary request for the messages of the selected conversation thread, and providing a conversation summary for the messages of the selected conversation thread in response to the conversation summary request for the messages of the selected conversation thread may be provided.