Conversational Response Models With Dynamic Bias-Controlled Updating

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Conventional systems struggle to generate timely and pertinent conversational responses due to sparse training data and model biases, particularly during events that cause changes in user behavior, such as the COVID-19 pandemic, leading to inaccurate predictions and lack of dynamic updates.

Innovation Solution

A multi-step framework using knowledge transfer algorithms, constrained deep learning, and probabilistic programming to dynamically update conversational models, incorporating user feedback and maintaining model accuracy without biasing established systems.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Quantity of substance

If conventional machine learning models are used with sparse training data, then the system can operate with limited data, but the precision of intent determination deteriorates

Engineering Contradiction:
Improvetraining data volumeVSAvoidintent determination precision
Core Design Contradiction:
Quantity of substanceVSMeasurement precision

Solution Approach 1:

The patent combines multiple neural networks into an ensemble system where each network is trained on different subsets or aspects of the available data. This merging allows the system to leverage diverse patterns from limited data sources, improving intent determination precision without requiring large volumes of training data. The ensemble approach synthesizes predictions from multiple models to achieve higher accuracy than individual models could achieve alone.

Inventive Principle:
Principle #5Merging (Combining)

2Adaptability or versatility

If models are updated based on recent user feedback, then the system adapts to current user behavior, but model bias increases due to outlier behaviors

Engineering Contradiction:
Improvemodel adaptability to current eventsVSAvoidmodel stability
Core Design Contradiction:
Adaptability or versatilityVSReliability

Solution Approach 1:

The patent implements a dynamic model updating mechanism where the ensemble of neural networks can adapt to current events and user feedback in real-time. Each network in the ensemble can be independently updated with recent data, allowing the system to capture emerging patterns and adapt to current user behavior. The dynamic reweighting and selective updating of individual networks enable adaptability while preventing any single outlier from disproportionately affecting the overall model stability.

Inventive Principle:
Principle #15Dynamics

3Loss of time

If the system generates responses in real-time, then the conversational timeliness improves, but the accuracy of intent determination may deteriorate due to limited processing time

Engineering Contradiction:
Improveresponse time delayVSAvoidintent determination accuracy
Core Design Contradiction:
Loss of timeVSMeasurement precision

Solution Approach 1:

The patent performs preliminary actions by pre-training multiple neural networks on various aspects of user behavior and intent patterns before deployment. During real-time operation, these pre-trained networks can quickly process incoming user inputs without requiring extensive computation from scratch. The ensemble system leverages the preliminary knowledge embedded in each network to generate accurate intent determinations within tight time constraints, maintaining both real-time responsiveness and determination accuracy.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS12468934B2Systems and methods for generating dynamic conversational responses using deep conditional learning
Publication Date: 2025.11.11 CAPITAL ONE SERVICES LLC
  • US12468934B2 patent drawing
  • US12468934B2 patent drawing
  • US12468934B2 patent drawing

AI summary

Methods and systems are described herein for generating dynamic conversational responses. Conversational responses include communications between a user and a system that may maintain a conversational tone, cadence, or speech pattern similar to a human during an interactive exchange between the user and the system. The interactive exchange may include the system responding to one or more user actions (which may include user inactions), and/or predicting responses prior to receiving a user action.