Conveyance Request Matching for Real-Time Service Securing
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Existing conveyance industry systems lack the capability to analyze and secure conveyance service requests in substantially real time, leading to inefficiencies for both representatives and clients, including suboptimal service offerings and increased operational challenges due to the fast-paced nature of the industry.
Innovation Solution
An interactive network and method that utilizes a Representative Automated Platform (RAP) and Autonomous Vehicle Automated Platform (AVAP) to continuously analyze and secure preferred conveyance service requests in real time based on representative or AV preferences, optimizing decision-making and vehicle utilization.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Measurement precision
If representatives manually evaluate conveyance service requests in the current system, then they can make decisions based on available information, but the evaluation process is time-consuming and representatives cannot keep up with the fast-paced industry changes
Solution Approach 1:
The patent replaces the manual mechanical evaluation process with an automated computer-based system that uses algorithms to rapidly analyze conveyance service requests. The system automatically processes multiple requests simultaneously, evaluating them based on predefined criteria and representative preferences without requiring manual intervention for each request, thus eliminating the time-consuming nature of manual evaluation while maintaining or improving accuracy.
Solution Approach 2:
The patent creates a virtual copy of the evaluation process through software that simulates and automates the decision-making workflow. The system replicates the representative's evaluation criteria in code, allowing multiple instances of evaluation to occur simultaneously without additional time cost, effectively copying the evaluation function to run at machine speed rather than human speed.
2Ease of operation
If the system presents only one conveyance service request at a time to representatives, then the interface is simple, but representatives cannot evaluate multiple options and secure preferred requests efficiently
Solution Approach 1:
The patent adds a new dimension to the interface by displaying multiple conveyance service requests simultaneously in a list or grid format rather than sequentially. This dimensional change allows representatives to view and compare multiple options on a single screen without increasing operational complexity, enabling them to quickly identify and select preferred requests while maintaining interface simplicity through standardized presentation formats.
Solution Approach 2:
The patent segments the presentation of multiple requests into distinct, organized units that can be independently evaluated. Each request is broken down into key components (pickup location, dropoff location, time, price, vehicle type) that are displayed in a standardized format, allowing representatives to efficiently scan and compare segmented information across multiple requests without being overwhelmed by unstructured data.
3Adaptability or versatility
If representatives work with multiple service providers to access more conveyance service requests, then they have more options, but they must evaluate requests from multiple sources which increases time consumption
Solution Approach 1:
The patent merges conveyance service requests from multiple service providers into a single unified interface and evaluation system. The system automatically aggregates requests from different providers, standardizes their formatting, and presents them together in a consolidated list, allowing representatives to evaluate all options from multiple providers simultaneously without the time penalty of switching between different provider systems or interfaces.
Solution Approach 2:
The patent creates a universal evaluation platform that can handle requests from multiple service providers through a single interface. The system is designed to be multi-functional, accepting and processing requests from various sources using the same evaluation criteria and presentation format, thereby providing versatility in accessing multiple providers while maintaining efficiency through a unified evaluation mechanism.
4Ease of operation
If conveyance service requests are secured without real-time analysis capability, then the system is simpler to operate, but clients receive suboptimal one-size-fits-all offerings that do not match their preferences
Solution Approach 1:
The patent incorporates client preference parameters directly into the automated evaluation process. The system allows clients to specify their preferences (vehicle type, time sensitivity, price range, etc.) and automatically adjusts the evaluation criteria based on these parameters. This enables the system to match conveyance service requests with client preferences without requiring complex manual configuration, maintaining operational simplicity while achieving personalized matching through dynamic parameter adjustment.
Data Source
AI summary
The platform and method optimize efficiency of operation within the conveyance industry for goods, services and freight by providing for the filtering, selection and securing of conveyance services in accordance with one or more of client and representative preferences in substantially real time. An efficiency preference may be employed to pool conveyance services for optimizing vehicle utilization.