Method and device for the targeted conveying of information to customers using cooking appliances and/or to cooking appliances of a cooking appliance manufacturer

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Solution Overview

Problem

Existing communication systems for cooking appliances primarily rely on machine-supported information dissemination, failing to consider user-specific preferences, energy constraints, and varying usage patterns, leading to irrelevant information being sent to users.

Innovation Solution

A method where the cooking appliance manufacturer determines and evaluates user utilization behavior to tailor information communication, considering factors like energy usage, cooking methods, and user preferences, allowing for targeted and relevant information delivery.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Extent of automation

If machine-supported information communication is used to disseminate content and advertisements to users, then information can be transmitted automatically, but the information becomes irrelevant and floods users without considering user-specific preferences and usage patterns

Engineering Contradiction:
Improveautomatic information transmissionVSAvoidrelevance of information
Core Design Contradiction:
Extent of automationVSLoss of information

Solution Approach 1:

The system collects utilization behavior data from users through the cooking appliance and feeds it back to the information evaluation system. This feedback loop enables the system to continuously adapt and personalize information based on actual user behavior, transforming automatic transmission into intelligent, relevance-based communication.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The information communication system transitions from static, pre-programmed content delivery to dynamic, behavior-adaptive communication. The system continuously updates information relevance based on changing user utilization patterns, making the information flow flexible and responsive to user needs.

Inventive Principle:
Principle #15Dynamics

2Quantity of substance

If comprehensive information and advertising content are transmitted to all users, then content availability is maximized, but users experience information overload and handling difficulties

Engineering Contradiction:
Improveamount of informationVSAvoidhandling of information
Core Design Contradiction:
Quantity of substanceVSEase of operation

Solution Approach 1:

The system extracts and selects only the most relevant information from the comprehensive content pool based on user utilization behavior. Instead of transmitting all available information, it filters and delivers only what is pertinent to each user's cooking patterns and preferences, reducing information overload.

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The information communication is customized for each user based on their specific utilization behavior. Different users receive different information content tailored to their cooking habits, appliance usage patterns, and preferences, making information handling easier and more relevant for each individual.

Inventive Principle:
Principle #3Local quality

3Loss of information

If user preferences and utilization behavior are considered in information communication, then information relevance improves, but system complexity increases due to additional evaluation requirements

Engineering Contradiction:
Improverelevance of informationVSAvoidinformation evaluation system
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The cooking appliance automatically collects utilization behavior data without requiring additional user input or complex external evaluation systems. The system leverages the appliance's existing sensors and control mechanisms to gather data on how users actually use the appliance, simplifying the overall system architecture.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The information evaluation functionality is integrated into the cooking appliance's existing control and communication infrastructure. By combining data collection, evaluation, and information delivery functions within the appliance itself, the system avoids the need for separate complex external systems.

Inventive Principle:
Principle #5Merging (Combining)

Data Source

PatentUS10920991B2Method and device for the targeted conveying of information to customers using cooking appliances and/or to cooking appliances of a cooking appliance manufacturer
Publication Date: 2021.02.16 WELBILT DEUTSCHLAND GMBH
  • US10920991B2 patent drawing
  • US10920991B2 patent drawing

AI summary

A method for the targeted conveying of information to individuals using cooking appliances and/or to at least one cooking appliance of a cooking appliance manufacturer, the method having the following method steps: determining by the cooking appliance manufacturer the usage behavior of the customer(s) and/or the operating behaviour of the cooking appliance(s) and/or transferring to the cooking appliance manufacturer the usage behaviour of the individual(s) and/or the operating behaviour of the cooking appliance(s); saving at the cooking appliance manufacturer the determined usage behaviours of the customer or the operating behaviour of the cooking appliance(s) (GG2, GG3); receiving information sent by cooperation partners of the cooking appliance manufacturer and/or receiving information established internally at the business; evaluating by the cooking appliance manufacturer the receiving information taking into consideration the saved usage or operating behavior to determine which of the items of received information and/or information established internally at the business could be of interest for which individuals or for which cooking appliance; and conveying the determined information of potential interest to the corresponding individual(s) and/or to the corresponding cooking appliance.