Automated Coupon Verification via Public Service Account Terminal

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Solution Overview

Problem

Conventional coupon verification processes in the internet service field are inefficient, prone to errors, and lack flexibility due to manual processing by merchants, which hampers the management of coupons and service delivery.

Innovation Solution

A method and system that utilize a terminal and server to automate coupon verification through a public service account, where the terminal obtains an operator identifier and coupon code, generates a verification request, and sends it to the server for processing, with the server verifying the coupon's validity and returning the result to the terminal for output, enhancing efficiency and intelligence in coupon management.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If manual coupon verification is used by merchants, then operational flexibility is maintained, but processing efficiency is low and error rate is high

Engineering Contradiction:
Improvecoupon verification efficiencyVSAvoidautomation level
Core Design Contradiction:
ProductivityVSExtent of automation

Solution Approach 1:

The system enables self-service automation where the terminal device automatically performs coupon verification by capturing the coupon code, sending it to the server, and receiving the verification result without requiring manual merchant intervention. This resolves the contradiction by achieving high automation while maintaining system control.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The manual mechanical process of merchants writing down and verifying coupon codes is replaced by an automated electronic system that uses terminal devices to capture codes and servers to verify them programmatically, thereby improving efficiency while maintaining operational control.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Measurement precision

If manual coupon verification is performed, then system complexity is low, but processing speed is slow and accuracy is poor

Engineering Contradiction:
Improveverification accuracyVSAvoidsystem complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

A server acts as an intermediary between the terminal device and the coupon database, handling the complex verification logic, code validation, and result generation. This allows the terminal to remain simple while achieving high verification accuracy through the server's sophisticated processing.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The verification system is segmented into distinct functional components: the terminal device for code capture, the server for verification logic, and the database for coupon information storage. This segmentation allows each component to be optimized independently, improving accuracy without requiring the entire system to be complex.

Inventive Principle:
Principle #1Segmentation

3Productivity

If automated verification system is implemented, then processing efficiency is improved, but system complexity increases

Engineering Contradiction:
Improveservice processing efficiencyVSAvoidverification system complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The server is designed as a universal platform that can verify multiple types of coupons (discount coupons, group buying coupons, etc.) and handle various verification scenarios through a single system, thereby improving efficiency without proportionally increasing complexity.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system uses digital copies of coupon codes instead of physical coupons, allowing for rapid electronic verification. The terminal captures a digital representation of the coupon code and sends it to the server, enabling fast automated processing without complex physical handling mechanisms.

Inventive Principle:
Principle #26Copying

Data Source

PatentUS10719844B2Service processing method, terminal and server
Publication Date: 2020.07.21 TENCENT TECHNOLOGY (SHENZHEN) CO LTD
  • US10719844B2 patent drawing
  • US10719844B2 patent drawing
  • US10719844B2 patent drawing

AI summary

A service processing method, a device, a terminal and a server are provided. In some embodiments, the method includes: obtaining an operator identifier, when a coupon verification operation is detected on a service page of a public service account; invoking a code reading interface of an internet application to which the public service account belongs, to obtain a code of a coupon to be verified; generating a coupon verification service request based on the operator identifier and the code of the coupon; sending the coupon verification service request to a server, to cause the server to process a coupon verification service based on the operator identifier and the code of the coupon and return a process result to the terminal; and outputting the process result on the service page of the public service account.