CPE Auto-Redialing and Call Transfer for VoIP

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Solution Overview

Problem

Current VoIP technologies require users to manually redial when the callee is busy, which is inconvenient and inefficient.

Innovation Solution

A customer premise equipment (CPE) with an auto-redialing and call transferring system that automatically redials a voice call at predetermined intervals and transfers it to a preset third device when answered, allowing users to manage the call without continuous waiting.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If a user manually waits and redials when the callee is busy, then the call establishment process is simple, but the user convenience and time efficiency deteriorate

Engineering Contradiction:
Improveuser convenienceVSAvoiduser wait time
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The CPE performs automatic redialing operations without requiring user intervention. When a call fails to connect, the system autonomously redials at predetermined intervals based on configured parameters, eliminating the need for users to manually wait and redial, thus improving convenience while reducing time loss

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system pre-configures redialing parameters including maximum redial count and interval time before call attempts. These preliminary settings enable the CPE to automatically manage the redialing process according to predetermined rules, improving operational ease without requiring real-time user input

Inventive Principle:
Principle #10Preliminary action

2Ease of operation

If the CPE automatically redials and transfers calls, then user convenience and time efficiency improve, but the device complexity increases

Engineering Contradiction:
Improvecall management convenienceVSAvoidCPE system complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The CPE's call management functionality is divided into distinct modular components: a redialing module that handles automatic redialing logic, and a transferring module that manages call transfer operations. This segmentation allows each module to perform its specific function independently, making the overall complex system more manageable and maintainable while providing automated call management capabilities

Inventive Principle:
Principle #1Segmentation

Data Source

PatentUS9071691B2Apparatus and voice call auto-redialing and transferring method
Publication Date: 2015.06.30 SHENZHEN FULIAN FUGUI PRECISION INDUSTRY CO LTD
  • US9071691B2 patent drawing
  • US9071691B2 patent drawing
  • US9071691B2 patent drawing

AI summary

A customer premise equipment (CPE) establishes voice calls between a first and second voice communication devices. When establishment of a voice call between the first and second voice communication devices fails, the CPE auto-redials the second voice communication device at predetermined time intervals. When the second voice communication device answers the redialing, the voice call between the first and second voice communication devices is established and is transferred to a preset third voice communication device.