CPE Data Retrieval System Using API Selection for Efficient WAN and LAN Access

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Solution Overview

Problem

Service providers face challenges in efficiently retrieving and managing customer premise equipment (CPE) data from distributed devices, which is essential for evaluating performance, analyzing usage patterns, and implementing maintenance and troubleshooting procedures across various networks.

Innovation Solution

A CPE data retrieval system that communicatively couples with CPE devices, a CPE management system, and a service provider system via internet and intranet networks, utilizing a CPE data retrieval module to coordinate data collection, storage, and retrieval of WAN and LAN data, including the use of communication modules, access data collection modules, and databases to manage and transmit CPE data.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If service providers manually retrieve CPE data from distributed customer premise devices, then data access is possible, but retrieval efficiency and time consumption are poor

Engineering Contradiction:
Improvedata retrieval efficiencyVSAvoidtime consumption for data collection
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The patent introduces a CPE data retrieval system that acts as an intermediary between service providers and distributed CPE devices. This system includes a CPE data retrieval module that automatically collects data from multiple CPE devices through communication modules, eliminating manual retrieval processes and significantly improving data collection efficiency while reducing time consumption.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system enables automated self-service data collection where the CPE data retrieval module automatically initiates data collection from CPE devices without requiring manual intervention from service providers. The system autonomously manages the entire data retrieval process including establishing communication channels, collecting data, and storing it in databases.

Inventive Principle:
Principle #25Self-service

2Reliability

If comprehensive CPE data is collected from all devices, then performance evaluation and analysis are improved, but system complexity and data management burden increase

Engineering Contradiction:
Improveperformance evaluation accuracyVSAvoiddata management system complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent segments the data management system into distinct functional modules: communication modules for data collection, a CPE data retrieval module for processing, and databases for storage. This segmentation allows comprehensive data collection while managing complexity through modular architecture, where each module handles specific tasks independently.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The CPE data retrieval module serves as an intermediary that manages the complexity of comprehensive data collection by providing a standardized interface between diverse CPE devices and the service provider system. It handles data normalization, filtering, and organization, reducing the management burden while maintaining comprehensive data collection for accurate performance evaluation.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Productivity

If automated data retrieval systems are implemented, then operational efficiency is improved, but initial system setup and infrastructure costs increase

Engineering Contradiction:
Improveoperational efficiencyVSAvoidsystem implementation cost
Core Design Contradiction:
ProductivityVSEase of manufacture

Solution Approach 1:

The CPE data retrieval system is designed with universal functionality to handle multiple types of CPE devices and various data collection requirements through a single integrated platform. The communication modules and retrieval module can adapt to different device types and data formats, reducing the need for multiple specialized systems and thereby lowering overall implementation costs while maintaining high operational efficiency.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS10069902B2Systems and methods for retrieving customer premise equipment data
Publication Date: 2018.09.04 AT&T INTELLECTUAL PROPERTY I L P
  • US10069902B2 patent drawing
  • US10069902B2 patent drawing
  • US10069902B2 patent drawing

AI summary

A method includes detecting, at a customer premise equipment management system, a trigger event associated with customer premise equipment data, the customer premise equipment data associated with a customer premise equipment device. The method also includes initiating a connection to the customer premise equipment device via an application program interface in response to the trigger event, where the application program interface is selected based on the customer premise equipment data. The method further includes sending, from the customer premise equipment management system, a customer premise equipment data request to the customer premise equipment device via the application program interface.