CPE M2M Interface for Network Service Restoration
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Solution Overview
Problem
Modern communication systems face significant downtime costs due to network outages, necessitating quick identification and restoration of network connection faults to meet business objectives, especially during natural calamities or component failures.
Innovation Solution
Implementing Machine-to-Machine (M2M) technology with integrated wireless transceivers in customer premise equipment (CPE) to provide automatic fail-over services via backup cellular or wired network connections, allowing customers to switch to redundant networks during outages, even without initial subscription, through an automation engine server that manages service restoration and billing.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If automatic fail-over service with backup network connection is implemented, then network service restoration speed is improved, but device complexity and cost increase
Solution Approach 1:
The CPE device is designed to perform multiple functions: it operates as a standard network gateway during normal conditions and automatically switches to backup network mode during outages. The integrated wireless transceiver enables the device to access both wired and wireless networks, making it universally adaptable to different network conditions without requiring separate dedicated backup equipment.
Solution Approach 2:
The system implements automatic detection of network outages and self-initiated switching to backup connections without requiring manual intervention. The automation engine server monitors network status and coordinates with CPE devices to restore services automatically, reducing the need for human operators and enabling the system to service itself during failures.
2Adaptability or versatility
If restoration-on-demand service is offered without initial subscription, then customer flexibility and satisfaction are improved, but service management complexity increases
Solution Approach 1:
The CPE devices are pre-configured with backup network capabilities and wireless transceivers during manufacturing, but the actual restoration service is activated only when needed. The automation engine pre-establishes agreements with alternative network providers so that when an outage occurs, the switch to backup service can happen immediately without requiring prior customer subscription or complex real-time provisioning.
Solution Approach 2:
The system continuously monitors network status through the automation engine and CPE devices, providing real-time feedback on connection health. When outages are detected, the system automatically initiates restoration procedures and tracks their success, allowing customers to access restoration services based on actual need rather than predetermined subscriptions, while maintaining simplified billing through usage-based charging.
Data Source
AI summary
A method of establishing a first network connection of a wired network with a customer premise equipment (CPE) installed at a customer premise (CP). The method monitors the first network connection and detects an outage of the first network connection. The method provides an option of using a second network connection of a wireless network, for delivery of services during the first outage of the first network connection. The method receives a response, and switches the delivery of services, via a machine to machine (M2M) interface in the CPE, to the second network connection.