Customer-Premise Equipment Configuration via Credential-Linked Magic Links
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Solution Overview
Problem
Existing network setup processes for customer premise equipment (CPE) are complex and often result in poor user experiences due to challenges in device connectivity, credential entry, and configuration accuracy during provisioning.
Innovation Solution
A system and method for configuring CPE using electronic messages, such as emails or SMS, that include a MAGIC LINK and linked credentials, allowing users to easily set up and configure devices via a cloud computing infrastructure using network APIs.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Manufacturing precision
If traditional manual configuration methods are used for CPE devices, then configuration accuracy can be maintained through careful credential entry, but the process complexity and time required increase significantly
Solution Approach 1:
The system performs configuration actions in advance by pre-generating unique credentials and configuration data for each CPE device before it reaches the customer. This preliminary configuration is stored in a database and automatically delivered via provisioning messages, eliminating the need for manual credential entry during device setup and reducing configuration errors.
Solution Approach 2:
The patent introduces an automated provisioning system that acts as an intermediary between the configuration database and the CPE device. This system uses unique identifiers (such as device serial numbers or MAC addresses) to automatically match devices with their pre-configured credentials and deliver configuration data through standardized interfaces, reducing both complexity and error rates.
2Loss of time
If automated provisioning systems are implemented to reduce configuration complexity, then setup time is reduced, but the risk of incorrect credential delivery and device mismatch increases
Solution Approach 1:
The system implements feedback mechanisms where the CPE device automatically reports its unique identifier (such as serial number or MAC address) to the provisioning system. The system uses this feedback to verify device identity, retrieve the correct pre-configured credentials from the database, and ensure accurate matching between devices and their configuration data, thereby maintaining high reliability in automated provisioning.
Solution Approach 2:
The patent creates and stores precise copies of configuration data and credentials in a secure database before device deployment. Each CPE device receives an exact copy of its pre-configured credentials through automated provisioning messages, ensuring credential accuracy without requiring manual intervention. This copying approach eliminates transcription errors while maintaining security through controlled distribution.
3Manufacturing precision
If detailed configuration instructions are provided to users during device setup, then configuration accuracy improves, but the ease of operation decreases due to multiple manual steps required
Solution Approach 1:
The system enables self-service configuration where the CPE device automatically retrieves and applies its own pre-configured credentials and settings from the provisioning system. The device uses its unique identifier to fetch configuration data and performs self-provisioning without requiring users to manually enter credentials or follow complex configuration steps, thereby improving both ease of operation and configuration accuracy.
Solution Approach 2:
All configuration instructions and credentials are prepared in advance and embedded in automated provisioning messages delivered to the CPE device. This preliminary preparation eliminates the need for users to interpret or manually input configuration data during setup, transforming a complex multi-step manual process into a simple automated operation that maintains high configuration accuracy.
Data Source
AI summary
A system and computer-implemented method for configuring one or more customer premise equipment via one or more electronic messages is provided. The system and computer-implemented method comprising a database for inputting a plurality of credentials connected to a cloud computing infrastructure via one or more network application programming interfaces. A specific unique identifier for linking the plurality of credentials to the user. One or more electronic messages containing a hyperlink coupled to the unique identifier and the linked plurality of credentials for configuring the one or more customer premise equipment and one or more instructions provided at the hyperlink to the user for configuring the one or more customer premise equipment using the linked plurality of credentials.