Automated CPI Removal Testing Device for Refurbished Electronics
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
The increasing number of electronic device returns and refurbishments poses logistical challenges due to the need for effective removal of customer personal information (CPI) to prevent identity theft and compliance with laws and industry standards, which existing methods fail to address adequately.
Innovation Solution
A system and method involving a testing device with user interfaces and libraries to detect, record, and remove CPI from various electronic devices, including smartphones, laptops, and other consumer electronics, ensuring compliance through verification and reporting processes integrated into warehouse management systems.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If manual CPI removal methods are used, then operational simplicity is maintained, but CPI removal completeness and security are insufficient
Solution Approach 1:
The patent introduces a testing device as an intermediary between the electronic device and the user. This testing device contains specialized libraries for different electronic device types that automatically detect and remove CPI, providing a reliable automated solution while keeping the user interface simple.
Solution Approach 2:
The testing device enables self-service by automatically detecting CPI presence and performing removal without requiring user expertise. The system autonomously connects to the electronic device, scans for CPI using device-specific libraries, and executes removal protocols.
2Reliability
If automated CPI removal systems are implemented, then CPI removal reliability is improved, but processing time increases
Solution Approach 1:
The patent pre-configures libraries for multiple electronic device types within the testing device. These libraries contain device-specific detection and removal protocols that are prepared in advance, allowing the system to quickly identify and process CPI without time-consuming setup or analysis during actual processing.
Solution Approach 2:
The system dynamically adjusts processing parameters based on the detected electronic device type. By changing detection and removal parameters according to the specific device characteristics, the system optimizes processing speed while maintaining thorough CPI removal across different device configurations.
3Measurement precision
If comprehensive verification processes are applied, then CPI removal accuracy is improved, but productivity decreases
Solution Approach 1:
The patent segments the verification process into distinct phases: initial CPI detection, removal execution, and post-removal verification. Each phase uses appropriate verification depth, with rapid initial detection followed by targeted verification only for devices where CPI was detected, rather than applying comprehensive verification to all devices.
Solution Approach 2:
The system applies verification actions selectively based on CPI detection results. Full verification protocols are applied only to devices where CPI presence is detected, while devices showing no CPI require minimal verification, thus maintaining high accuracy for problematic cases while preserving overall productivity.
4Adaptability or versatility
If multiple electronic device types are supported, then system versatility is improved, but device complexity increases
Solution Approach 1:
The testing device is designed with universal multi-functionality to handle multiple electronic device types through a single unified interface. The system automatically identifies the device type and selects the appropriate library, providing versatile support for smartphones, tablets, computers, and other devices without requiring separate systems for each device category.
Solution Approach 2:
The patent uses template-based libraries that capture the essential detection and removal patterns for each device type. Once a library is created for a device type, it can be replicated and adapted for similar devices, reducing the complexity of supporting multiple device types by reusing proven detection and removal methodologies across device families.
Data Source
AI summary
A system and method for processing electronic devices to determine removal of customer personal information (CPI). An electronic device is connected to a test device. A number of electronic devices including the electronic device are received for determining that the CPI is removed from a number of sources. The number of electronic devices include a number of makes and models of electronic devices. A determination of whether CPI is included on the electronic device is made. An identification of the electronic device is recorded in response to determining that CPI is included on the electronic device. The CPI is cleared form the electronic device in response to determining that the CPI is included on the electronic device. The identification of the electronic devices and metadata is reported in response to determining the CPI was included on the electronic device.