Crank Call Handling via Smart Device Transfer
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Solution Overview
Problem
Existing communication methods fail to effectively manage crank calls, often blocking legitimate calls intended to provide useful information, such as those from real estate sellers, by directly refusing call connections without user flexibility or diversification.
Innovation Solution
A communication method where a called terminal generates a transferring instruction for crank calls, allowing an operator server to establish a call connection between the calling terminal and a smart device, enabling flexible handling of calls and recording conversation content.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Object-affected harmful factors
If a call is intercepted based on calling number recognition, then crank calls can be blocked, but legitimate calls providing useful information are also blocked
Solution Approach 1:
The patent segments the call handling process into multiple stages: initial call interception based on calling number recognition, followed by a transferring mechanism that routes crank calls to a smart device. This segmentation allows different types of calls to be handled differently - unwanted calls are blocked while legitimate crank calls can be transferred and managed flexibly, resolving the contradiction between blocking harmful calls and maintaining call management versatility
Solution Approach 2:
The patent introduces a smart device as an intermediary between the calling terminal and the called terminal. When a crank call is detected, the call is transferred to the smart device which can then decide whether to forward it to the called terminal or handle it separately. This intermediary mechanism enables flexible handling of crank calls without completely blocking legitimate information-providing calls
2Object-affected harmful factors
If all crank calls are blocked directly, then harmful calls are prevented, but user flexibility in receiving relevant information is reduced
Solution Approach 1:
The patent implements a dynamic call handling system where the treatment of crank calls is not fixed but adaptable. The smart device can dynamically decide whether to block or forward a crank call based on real-time conditions, and users can flexibly control the forwarding behavior. This dynamic approach allows the system to block unwanted calls while preserving user control over receiving relevant information
3Loss of information
If call connections are established for all calls, then no useful information is lost, but harmful crank calls cause interference
Solution Approach 1:
The smart device serves as an intermediary that filters and manages crank calls. It receives transferred crank calls, evaluates them, and selectively forwards only those containing useful information to the called terminal. This intermediary mechanism prevents harmful crank calls from causing interference while ensuring that legitimate information-providing calls are not lost
Solution Approach 2:
The system implements a feedback mechanism where the smart device monitors and evaluates transferred crank calls, then provides feedback by selectively forwarding them to the called terminal. This feedback loop ensures that harmful calls are blocked while useful information from legitimate crank calls is preserved and delivered to the user
Data Source
AI summary
The disclosure provides a communication method. The method includes: receiving a call request forwarded by an operator server, the call request being sent by a calling terminal to the operator server; generating a transferring instruction in response to the call request being a crank call; and sending the transferring instruction to the operator server, such that the operator server establishes a call connection between the calling terminal and a smart device based on the transferring instruction.