Cross-Application Transaction Approval Through Software Connectors
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Solution Overview
Problem
Existing online transaction systems require users to switch between different applications for approval processes, leading to a fragmented user experience and increased risk of transaction failure due to disruptions.
Innovation Solution
A software connector integrates with multiple online applications, allowing users to initiate and approve transactions within a single interface without leaving the initial application, using a lightbox user interface to present notifications and manage approvals seamlessly.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If users switch between different applications to complete transactions, then access to external applications is enabled, but user experience becomes fractured and transaction reliability decreases
Solution Approach 1:
The patent introduces a payment facilitation system as an intermediary layer between the first online application and the second online application. This mediator receives requests from the first application, triggers appropriate actions in the second application through connectors, and returns results without requiring direct user interaction with multiple applications. The intermediary consolidates the transaction flow and eliminates the need for users to switch between applications, thereby maintaining reliability while enabling cross-application access.
2Adaptability or versatility
If users switch between different applications to approve transactions, then comprehensive approval access is enabled, but user experience becomes fragmented and operational complexity increases
Solution Approach 1:
The patent merges the approval process into a single interface by consolidating requests from multiple applications through the payment facilitation system. Instead of requiring users to navigate between different applications for approvals, the system combines all approval interactions within one consistent user experience. The notification display presents consolidated approval requests, and the single-click approval mechanism unifies the operational flow across all applications, thereby improving ease of operation while maintaining comprehensive access.
3Adaptability or versatility
If multiple handoffs between applications are required, then comprehensive transaction processing is enabled, but system complexity increases and disruption risk increases
Solution Approach 1:
The payment facilitation system serves as a centralized intermediary that manages all handoffs between applications. Rather than requiring direct, complex coordination between multiple applications, the mediator receives requests from the first application, identifies appropriate connectors to second applications, triggers necessary actions, and consolidates responses. This intermediary layer simplifies the overall system architecture by centralizing the coordination logic and eliminating the need for complex direct handoffs between multiple applications.
4Adaptability or versatility
If users must leave the current application to access approvals, then external application access is enabled, but user convenience decreases and time is lost
Solution Approach 1:
The payment facilitation system acts as an intermediary that enables external application access without requiring users to leave the current application. The system receives requests within the first application's context, triggers appropriate actions in second applications through connectors, and returns results within the same application session. This eliminates the time loss associated with switching applications while maintaining the ability to access and process transactions across multiple applications.
Data Source
AI summary
The present technology can integrate online transaction requests across different combinations of online applications to streamline approvals. A software connector is integrated to retrieve necessary information from digital banking applications, such that an approval process remains in a single application interface (e.g., of a merchant website or online application). The software connector polls for a notification from a respective banking application and presents the notification in a lightbox on the merchant website or application.


