Cross-Device Operational Error Correction via Contextual Feedback

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Solution Overview

Problem

When users switch from one device to another with similar functionality, operational errors can occur due to differences in user actions required for performing the same functions, leading to wasted processing resources, mechanical damage, and user frustration.

Innovation Solution

A system comprising a memory storing operational data associated with context data from the first device and a controller that receives user action data from the second device, identifies intended functions by comparison, and provides operational information to correct user actions through notification devices.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If a second device replaces a first device with similar functionality, then device functionality is maintained, but user confusion and operational errors increase due to different user actions required

Engineering Contradiction:
Improvedevice functionalityVSAvoiduser operation consistency
Core Design Contradiction:
Adaptability or versatilityVSEase of operation

Solution Approach 1:

The system monitors user actions on the second device, compares them with operational data from the first device, and provides real-time feedback through notifications when incorrect actions are detected. This feedback loop helps users adapt to the new device's operational requirements while maintaining functionality.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The system pre-stores operational data from the first device including user actions, context data, and functional relationships. This preliminary data collection enables the system to proactively identify and correct operational errors before they cause confusion or damage, rather than waiting for problems to occur.

Inventive Principle:
Principle #10Preliminary action

2Ease of operation

If the system provides operational corrections and notifications, then user confusion is reduced, but device complexity increases

Engineering Contradiction:
Improveuser operation consistencyVSAvoidsystem structure
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The controller is designed to perform multiple functions: monitoring user actions, comparing operational data, identifying errors, and providing notifications. By consolidating these functions into a single controller, the system avoids the need for separate dedicated components for each function, thereby reducing overall system complexity.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system uses its own computational resources and stored operational data to automatically detect and correct operational errors without requiring external intervention or complex additional hardware. The controller self-manages the comparison and notification processes using pre-stored data from the first device.

Inventive Principle:
Principle #25Self-service

3Reliability

If user actions are not properly recognized, then processing resources are wasted and mechanical damage may occur, but implementing correction mechanisms increases system complexity

Engineering Contradiction:
Improveoperational accuracyVSAvoidcorrection system
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system pre-stores operational data including correct user actions, context data, and functional mappings from the first device. This preliminary preparation enables rapid comparison and error detection without requiring complex real-time analysis, reducing the computational burden during actual operation.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system introduces an intermediary layer of operational data comparison between the user's actions and the device's response. This intermediary layer acts as a buffer that translates user intentions into appropriate device responses, preventing both resource waste and mechanical damage while maintaining manageable system complexity.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentEP3695296B1Device, system and method for correcting operational device errors
Publication Date: 2021.07.28 MOTOROLA SOLUTIONS INC
  • EP3695296B1 patent drawingFigure 1
  • EP3695296B1 patent drawingFigure 2
  • EP3695296B1 patent drawingFigure 3

AI summary

A device, system and method for correcting operational device errors is provided. A memory stores first operational data associated with first context data and a first device, the first operational data indicative of how a given user action is performed at the first device to implement a given function defined by the first context data. A controller receives data indicative of a user action at a second device; when the data does not correspond to a respective function at the second device, and when current context data of the second device corresponds to the first context data of the first device, an intended function for the user action is identified by comparing the data with the first operational data. When a correspondence occurs, operational information indicative of how to implement the given function at the second device is retrieved and provided at one or more notification devices.