Cross-Entity Collaboration Logs With Permission-Based Message Filtering
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Solution Overview
Problem
Conventional communication systems fail to manage and present networked transactions efficiently, hindering effective collaboration and error-free communication between entities.
Innovation Solution
A communication and collaboration system that enables entities to establish hierarchical permissions, maintain communication logs, and display logs selectively based on permissions, allowing users to collaborate on defined objects while organizing and filtering communications.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If conventional communication systems are used to manage networked transactions, then basic communication functionality is provided, but the systems fail to efficiently manage and present communications, leading to collaboration errors and inefficiency
Solution Approach 1:
The patent segments communications into distinct threads organized by collaboration objects (e.g., transactions, projects). Each communication thread is separately managed and presented, allowing users to navigate and control information flow efficiently. This segmentation resolves the contradiction by organizing the overwhelming flow of communications into manageable units, improving both productivity and reliability.
Solution Approach 2:
The patent introduces a communication management system that acts as an intermediary between users and the overwhelming flow of communications. This intermediary system automatically organizes, filters, and presents communications in structured threads, reducing user burden and minimizing errors while maintaining efficient collaboration.
2Loss of information
If users are provided with access to all communications regarding collaboration objects, then complete information availability is achieved, but the volume of communications becomes unmanageable and difficult to present
Solution Approach 1:
The patent divides the complete set of communications into segmented threads based on collaboration objects, participants, and topics. This segmentation maintains full information availability while organizing communications into manageable, navigable units, reducing the perceived complexity without losing any information.
Solution Approach 2:
The patent adds organizational dimensions to communication management by structuring communications along multiple axes: collaboration objects, participant hierarchies, and temporal sequences. This multi-dimensional organization transforms the flat, overwhelming communication stream into a structured, navigable information space.
3Reliability
If permission hierarchies are implemented to control communication access, then data security and access control are improved, but the system complexity increases
Solution Approach 1:
The patent implements permission hierarchies with local quality by allowing different access levels to be assigned to different collaboration objects and communication threads. Rather than a monolithic permission system, each collaboration object can have its own customized permission structure, improving security while keeping individual permission sets manageable.
Solution Approach 2:
The patent establishes permission hierarchies in advance before communications occur. By pre-defining access levels and communication permissions for different user roles and collaboration objects, the system automates access control decisions, reducing the apparent complexity for users while maintaining strong security.
4Measurement precision
If multiple communication logs are maintained for different user groups, then communication tracking accuracy is improved, but the effort to generate and manage these logs increases
Solution Approach 1:
The patent creates filtered copies of communication logs tailored to different user groups and permission levels. Rather than manually generating separate logs, the system automatically generates customized views by copying and filtering the underlying communication data, maintaining tracking accuracy while eliminating manual log generation effort.
Solution Approach 2:
The communication logging system operates autonomously, automatically tracking, organizing, and generating communication logs for different user groups without manual intervention. The system serves itself by maintaining the underlying communication data structure that automatically supports multiple customized log views, eliminating time loss while maintaining precision.
Data Source
AI summary
A communication/collaboration system enables a first user at a first entity to define a collaboration object, and to invite a second entity to collaborate on the collaboration object in accordance with a hierarchy with corresponding permissions. A second user at a second entity is enabled to collaborate on the collaboration object. A communications log regarding the collaboration between the first user and the second user is maintained. A communications log between the first user and other users at the first entity is maintained. A communication interface is displayed on the first user computer system that displays the log of communications between the first user and the second user on the collaboration object, together with the log of communications regarding the collaboration object between the first user and other users at the first entity, and excluding communications regarding the collaboration object between the second user and other users at the second entity.