Multi-Channel Cross-Modality System for Language Interpretation

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Solution Overview

Problem

Current language interpretation/translation systems fail to provide users with real-time, optimal service selection information based on varying user needs such as timing, cost, and geography, leading to suboptimal service choices.

Innovation Solution

A computer-implemented multi-channel cross-modality system that aggregates real-time data from multiple language interpretation/translation platforms, offering a user interface to display and select the most suitable service based on current needs, including automated machine translation, human-assisted services, and video conferencing options.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If users access multiple distinct language interpretation/translation platforms separately, then they can obtain comprehensive service information, but the time and effort required to gather and compare service options increases significantly

Engineering Contradiction:
Improveservice selection informationVSAvoidtime to gather service information
Core Design Contradiction:
Loss of informationVSLoss of time

Solution Approach 1:

The patent merges multiple distinct language interpretation/translation platforms into a single unified interface. The system aggregates service information from various platforms (video conference, voice communication, in-person services) and presents them together, allowing users to compare options across platforms without manually visiting each one separately.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The unified interface acts as an intermediary between users and multiple language interpretation/translation platforms. It collects, standardizes, and relays service information from different platforms to users in a consistent format, eliminating the need for users to directly interact with multiple separate systems.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Measurement precision

If users manually compare service options across different platforms, then they can find optimal services, but the complexity of the selection process increases

Engineering Contradiction:
Improveservice selection accuracyVSAvoidservice comparison process
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The system applies homogeneity by standardizing the presentation of service information across all platforms. All language interpretation/translation services are displayed using consistent criteria (availability, cost, proximity, service type), making comparison straightforward regardless of the original platform's native format.

Inventive Principle:
Principle #33Homogeneity

Solution Approach 2:

The unified interface serves multiple functions: it aggregates data from various platforms, standardizes information formats, presents comparative service options, and enables selection across different service types (video, voice, in-person) through a single universal access point.

Inventive Principle:
Principle #6Universality (Multi-functionality)

3Productivity

If real-time service data is aggregated from multiple platforms, then service selection accuracy improves, but the system complexity increases

Engineering Contradiction:
Improveservice selection efficiencyVSAvoiddata aggregation system
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The system segments the data aggregation process by establishing separate data collection mechanisms for each platform type, then combining them through a standardized interface. This modular approach allows real-time data from multiple platforms to be gathered and processed without creating unmanageable system complexity.

Inventive Principle:
Principle #1Segmentation

Data Source

PatentUS10303776B2Multi-channel cross-modality system for providing language interpretation/translation services
Publication Date: 2019.05.28 LANGUAGE LINE SERVICES INC
  • US10303776B2 patent drawing
  • US10303776B2 patent drawing
  • US10303776B2 patent drawing

AI summary

A computer implemented language interpretation/translation platform is provided so that a computerized interface can be generated to display a variety of language interpretation/translation services. The computer implemented language interpretation/translation platform includes a receiver that receives a request for computerized interface data from a computing device and receives a plurality of interface data from a plurality of distinct language interpretation/translation platforms. Each of the plurality of distinct language interpretation/translation platforms provide a language/interpretation service according to a distinct modality. The computer implemented language interpretation/translation platform includes a processor that aggregates the plurality of interface data from the plurality of distinct language interpretation/translation platforms in real-time into a computerized interface format. The computer implemented language interpretation/translation platform includes a transmitter that sends the computerized interface format to the computing device for display by the computing device so that the computing device receives a selection of an optimal language interpretation/translation service.